General Manager 1 - Multi-Service
About The Position
Sodexo is seeking a General Manager 1 Multi-Service of Food and Environmental Services. The successful candidate will oversee a team of salaried managers and frontline associates. The team has a responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. The successful candidate will have knowledge of finances, client relations, and training. Successful candidates will be required to complete COVID-19, Flu, and TB vaccinations, a 17-panel drug test, and an FBI background check.
Requirements
- Exceptional client service mentality and executive presence
- 3-5 years previous culinary or housekeeping director level experience preferably in a hospital environment
- Proficiency with computers and other technology
- Strong financial acumen
- Bachelor's Degree or equivalent experience
- 5 years minimum management experience
- 5 years minimum functional experience
Nice To Haves
- Knowledge of finances
- Knowledge of client relations
- Knowledge of training
Responsibilities
- Driving client and patient satisfaction scores
- Providing a clean and safe environment for patients, visitors and staff and works closely with all departments
- Supporting a diverse and inclusive workforce
- Maintaining and inspecting transport equipment, as well as related logistics, documentation and reporting
- Creating a positive patient experience by setting the tone and culture of patient expectations, including the provision of concierge transport services, through a compassionate bedside manner
- Developing and motivating a team to exceed the expectations of clients and customers in service and the technical execution of a food operations and housekeeping system
- Building and maintaining strong customer / client relationships
- Working independently to drive program compliance and reach project target dates of completion
- Analyzing data, presenting and effectively communicating to all levels within the organization related to training, leading committees and change management
- Effectively managing projects within agreed upon timelines
- Managing budgets
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
