General Manager 1 - Multi-Service

Sodexo • Belmont, NC

51d • $74,290 - $96,140 • Onsite

About The Position

Sodexo is seeking a General Manager 1 – Multi-Service to lead operations at a retirement convent community in Belmont, NC. This role involves leading Facilities Management and Environmental Services for a multi-building operation. The ideal candidate will be a hands-on leader with extensive HVAC expertise, strong P&L skills, client focus, and experience building high-performing teams. This position offers the opportunity to oversee daily operations, lead service excellence, and drive team performance across multiple service areas in a vibrant, fast-paced environment. It also involves building strong client partnerships, inspiring the team, and making a measurable impact on guest satisfaction and financial outcomes. The General Manager is accountable for managing people, setting direction, and deploying resources, including performance evaluations, pay reviews, and hire/fire decisions. Results are primarily achieved through others and depend on the manager's ability to influence and negotiate. Progression within the Career Band reflects the acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. This role is accountable for business, functional, or operational areas, processes, or programs, which may include dotted-line or matrixed management.

Requirements

• Leadership experience in food service or hospitality, with a strong track record of team development and employee engagement.
• Solid financial acumen and ability to manage budgets, analyze performance, and implement cost-effective strategies.
• Strong communication and relationship-building skills to effectively partner with clients, customers, and team members.
• A hands-on, solution-oriented mindset with the ability to adapt and lead in a fast-paced, multi-service environment.
• Passion for delivering excellent guest experiences through operational excellence, innovation, and attention to detail.
• Bachelor’s degree or equivalent experience.
• 5 years Management Experience.
• 5 years Related Experience.
• Extensive HVAC expertise.

Responsibilities

• Lead Facilities Management and Environmental Services for a multi-building operation.
• Oversee daily operations, lead service excellence, and drive team performance across multiple service areas.
• Build strong client partnerships.
• Inspire your team.
• Make a measurable impact on guest satisfaction and financial outcomes.
• Manage people, set direction, and deploy resources.
• Conduct performance evaluations, pay reviews, and hire/fire decisions.
• Influence and negotiate with parts of the organization.
• Achieve operational goals and optimize financial performance.
• Collaborate closely with clients to create value-added solutions and lasting relationships.
• Bring energy and innovation to everyday challenges in a dynamic, customer-focused setting.

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement
• Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary

What This Job Offers

• Job Type: Full-time
• Career Level: Manager