General Maintenance Retail

Bass Pro Shops•Cary, NC

About The Position

The General Maintenance role completes work order service requests in support of store operations. The position performs preventive maintenance and oversees service contractors’ delivery of routine maintenance, including housekeeping, landscape maintenance, and pest control. It requires broad skills in building trades such as plumbing, carpentry, electrical, and mechanical work, along with broad mechanical aptitude. The role supports corporate facility maintenance, energy conservation, and waste management programs. The work emphasizes performing a variety of maintenance tasks rather than a high degree of skill in any one trade. The position operates under general supervision, uses established procedures and innovation, and occasionally exercises independent judgment to complete assignments and recommend improvements to work procedures, policies, and practices.

Requirements

  • High school education or 1–2 years of vocational training.
  • High mechanical ability.
  • Verifiable experience in maintenance-related work fields.
  • Experience demonstrating skill in various building trades, including plumbing, carpentry, electrical, and mechanical work.
  • Willingness to work with and oversee the work of others.
  • Good customer service attitude and a polite, engaging, and courteous demeanor.
  • Ability to meet the stated physical requirements, including lifting requirements, climbing, operating machinery and power tools, and working outdoors in inclement weather.

Responsibilities

  • Complete work order service requests in support of store operations.
  • Perform preventive and reparative maintenance, including electrical maintenance, mechanics, hydraulics, carpentry, masonry, cleaning, and repairing and installing components and equipment.
  • Oversee service contractors’ routine maintenance work, including housekeeping, landscape maintenance, and pest control.
  • Perform electrical repairs, including lamp changing, light fixture repair and installation, and diagnostics.
  • Perform plumbing repairs, including pump and fixture installation, replacement and repair, drain cleaning, and diagnostics.
  • Maintain a basic understanding of commercial heating, ventilating, and air-conditioning equipment operation and maintenance procedures.
  • Perform basic mechanical repairs on tractors, forklifts, order pickers, pallet jacks, and other equipment as required.
  • Repair building elements, including painting, wall repair, minor carpentry, and floor repair.
  • Perform periodic building-operation tune-ups to support store-level energy conservation and waste management programs.
  • Maintain all equipment necessary to perform work.
  • Work with and oversee the work of others.
  • Make recommendations concerning work procedures, policies, and practices.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
  • Medical benefits.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account.
  • Flexible Spending Account.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Paid sick time.
  • Bass Pro Cares Fund.
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