General Maintenance Engineer ("Mantenimiento General")

Renaissance Saint Elm Dallas Downtown•Dallas, TX

9d•Onsite

About The Position

The General Maintenance Engineer repairs and maintains the hotel’s physical structure and provides technical and administrative support to the Maintenance Department. The role performs routine and preventative maintenance across guest rooms, kitchens, laundry areas, HVAC systems, meeting rooms, the swimming pool, hot tub, and other hotel equipment. The position responds to alarms and guest requests, reports hazards and major repair needs, and follows safe work practices, including lockout/tagout procedures. Staff may also perform cross-training and other duties assigned by a manager or supervisor. Work schedules may vary according to hotel business needs, and attendance at scheduled training sessions and meetings is required.

Requirements

High school diploma or equivalent education.
Three to five years of experience in general building trades.
English fluency and the ability to speak, read, write, and understand the primary workplace language.
Good verbal and written communication skills and excellent customer relations skills.
Basic computer skills and basic computational ability.
Ability to work independently and deal effectively with internal and external customers, including using patience, tact, and diplomacy to collect information and resolve conflicts.
Strong issue-resolution and analytical skills, with attention to detail and the ability to respond quickly and make decisions in emergency situations.
Ability to read and interpret drawings, diagrams, and design plans across trades.
Strong general mechanical ability and knowledge of safe use of hand tools, power tools, and other maintenance materials.
Ability to provide and maintain a valid driver's license, as the position may require operating motorized and electric vehicles.
Ability to meet the position’s physical demands, including standing, walking, lifting, pushing, pulling, climbing, bending, and using required equipment.
Maintain a neat, clean, and well-groomed appearance in accordance with property grooming and uniform standards.
Regular attendance and attendance at scheduled training sessions and meetings.

Nice To Haves

Technical building maintenance experience in a commercial setting.
A trade license, such as in plumbing, electrical, HVAC, or carpentry.

Responsibilities

Perform minor and routine painting, plumbing, electrical wiring, and related maintenance using hand tools.
Perform preventative maintenance in guest rooms, including vinyl repair, paint touch-ups, minor furniture repair, tub caulking, and tile repairs.
Perform preventative maintenance on ice machines, refrigerators, kitchen and laundry equipment, HVAC systems in guest rooms and meeting rooms, swimming pool, and hot tub.
Perform plumbing and laundry equipment repairs and preventative maintenance on exhaust fans and supply systems.
Monitor energy conservation and replace air conditioner filters.
Repair vacuum cleaners and other small equipment upon request.
Respond immediately to alarms, determine their location, cause, and emergency status, and report findings to the Front Desk.
Respond to guest needs and requests in a timely and professional manner.
Report suspicious occurrences, hazardous conditions, maintenance problems, safety hazards, accidents, and injuries.
Maintain clean work areas and practice safe work habits.
Use the lockout/tagout system before performing maintenance work.
Notify management when major repairs or additions to lighting, heating, or ventilating equipment are needed.
Assist with guest inquiries and follow company, safety, and security policies and procedures.
Complete required safety training and certifications and perform other assigned duties, including cross-training.