General Liability - Senior Claims Adjuster

Gallagher•Rolling Meadows, IL

130d•Remote

About The Position

Gallagher Bassett is hiring a Senior Claims Adjuster to investigate, evaluate, and resolve complex commercial restaurant and retail claims in the United States. The role involves analyzing claims exposure and litigation, determining appropriate courses of action, and resolving claims in accordance with client and corporate policies, procedures, statutory and regulatory requirements, and ethical standards. The position is eligible for fully remote work. The adjuster works extensively with parties involved in the claim process and partners with clients to improve claims management and deliver effective solutions. The role also requires providing empathetic customer service to claimants and documenting and communicating claim activity accurately and promptly.

Requirements

High school diploma.
At least 5 years of related claims experience.
Active adjuster licenses required for New York and Arizona.
Appropriate licensing and/or certification in all states where claims are handled.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.
Claims background in complex commercial general liability, slip and fall, trip and fall, premises, tendering, litigation, restaurant, or retail claims.

Nice To Haves

Bachelor's degree.

Responsibilities

Investigate, evaluate, and resolve complex commercial restaurant and retail claims.
Analyze claims exposure and litigation, determine an appropriate course of action, and resolve claims.
Communicate and coordinate with parties involved in the claim process to support effective resolution.
Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
Handle claims in accordance with client and corporate policies, procedures, accepted practices, statutory and regulatory requirements, and ethical standards.
Document and communicate claim activity in a timely and efficient manner.
Partner with clients to deliver solutions and enhance claims management processes.
Think critically, solve problems, and plan and prioritize activities to serve clients effectively.