General Liability Claims Team Lead (Property Damage)
About The Position
Seeking a highly skilled and experienced General Liability Claims Team Lead to oversee a remote team of adjusters handling non-litigated property damage liability claims. The role involves ensuring appropriate claim handling and decision-making, adherence to in-house processes, and delivering exceptional results. The Team Lead collaborates with in-house counsel, reviews large losses with the Claims Manager, and provides coaching and support to the team. This is a fully remote position. The salary range is $110,000–$130,000 per year, with a competitive benefits package that includes 401(k), paid time off, and professional development opportunities.
Requirements
- Minimum of 5 years of experience handling general liability property damage and auto claims.
- At least 2 years of supervisory experience leading a team.
- Strong background in bodily injury claims.
- Excellent written and verbal communication skills, with attention to detail and proper grammar usage.
- Strong analytical, organizational, and time management skills.
- Proficiency in MS Word, Excel, and internet applications.
- Ability to work independently, meet deadlines, and handle sensitive situations with good judgment.
- Bachelor’s degree or higher required.
- Active state adjuster licenses are mandatory.
Nice To Haves
- CPCU or other industry designations.
Responsibilities
- Supervise a remote team of 5–6 adjusters handling non-litigated property damage liability claims.
- Ensure appropriate claim handling and decision-making and adherence to in-house processes.
- Review and edit positional correspondence and claims documentation.
- Manage administrative tasks associated with team oversight, including activating and assigning claims.
- Collaborate with in-house counsel to interpret policy coverages and jurisdictional impacts.
- Review large losses with the Claims Manager and participate in roundtable discussions.
- Evaluate estimates, evidence, and expert reports.
- Identify subrogation potential or fraud alerts and make appropriate referrals.
- Respond to escalated calls from adjusters and provide training for new team members.
- Conduct employee performance reviews and provide continuous coaching and support.
Benefits
- 401(k)
- Paid time off
- Professional development opportunities
- Competitive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Manager
