General Liability Adjuster

Sedgwick

1d•$88,000 - $122,000•Onsite

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance PRIMARY PURPOSE: The Commercial General Liability Claims Adjuster is responsible for the investigation, evaluation, negotiation, and resolution of third‑party bodily injury and property damage claims arising under commercial general liability policies. This role requires strong knowledge of policy interpretation, liability analysis, litigation management, and risk transfer, as well as effective communication with insureds, claimants, attorneys, vendors, and clients.

Requirements

Two (2) years of related experience or equivalent combination of education and experience required.
Strong oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Demonstrated commitment to timely reporting
Strong customer service skills
Strong interpersonal skills
Attention to detail and accuracy
Good time management and organizational skills
Ability to work independently or in a team environment
Ability to meet or exceed Performance Competencies

Nice To Haves

Bachelor's degree from an accredited college or university preferred.
IIA-AIC designation required.
Appropriate state adjuster license is required.

Responsibilities

Investigate and manage commercial general liability claims, including premises liability, slip and falls, product liability, construction‑related losses, and contractual liability claims.
Analyze policy language, endorsements, exclusions, and limits to determine coverage and draft defensible coverage determinations.
Conduct thorough liability investigations, including: Reviewing incident reports, contracts, and policies Obtaining and analyzing recorded statements Reviewing medical records, photographs, and expert reports
Evaluate damages, establish and manage accurate reserves, and assess overall claim exposure.
Negotiate settlements with claimants and attorneys within assigned authority levels.
Manage litigated claims, including coordination and direction of defense counsel, review of pleadings and discovery, and participation in settlement strategy discussions.
Identify and pursue risk transfer opportunities, including tenders to additional insureds, contractual indemnity, and subrogation.
Maintain timely and professional communication with insureds, clients, brokers, and internal stakeholders.
Prepare clear, concise file documentation, status reports, and large loss reports in compliance with internal guidelines and regulatory requirements.
Ensure compliance with state regulations, client service instructions, and quality standards.
Participate in audits, quality reviews, and continuous improvement initiatives as required.
Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required.