General Clerk

PAQ • Madera, CA

6d • Onsite

About The Position

The General Clerk assists the Combo or Grocery Manager with cleaning, stocking, and day-to-day sales floor operations. The role supports a positive customer shopping experience and helps maintain department quality standards. Work takes place throughout the grocery store, including the sales floor, backrooms, and exterior areas, and involves regular interaction with customers and team members in a fast-paced retail environment.

The position requires standing and walking for extended periods, frequently lifting and carrying items up to 25 pounds and occasionally up to 50 pounds, and performing repetitive reaching, bending, stooping, squatting, and product-handling tasks. Duties may include climbing ladders and operating equipment to move or store products and displays. The work environment is generally indoor, climate-controlled, adequately lit, and ventilated, with possible exposure to moving mechanical parts and cleaning chemicals. Noise is usually low to moderate, with occasional louder periods.

Hours vary, and availability is required on weekends, evenings, and holidays. Full-time employees typically work 8-hour shifts. The dress code is professional and presentable attire as determined by store management, including a name tag and specified company-issued or personal clothing in good repair. The position is regular, full-time, and non-exempt, with a pay range of $16.90 to $21.50. PAQ, Inc. is an at-will and equal opportunity employer and provides reasonable accommodations to qualified individuals with disabilities.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Complete the company’s OSHA-accredited forklift training.
• Strong communication skills for effective interaction with customers and team members.
• Proficiency using inventory management software, barcode scanners, and other warehouse technologies.
• Ability to maintain organized storage areas and manage inventory efficiently.
• Ability to identify and resolve inventory discrepancies or storage problems.
• Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities.
• Ability to make informed decisions quickly, including in high-pressure environments.
• Ability to stand and walk for extended periods, typically 8-hour shifts.
• Ability to frequently lift and carry items up to 25 pounds and occasionally up to 50 pounds.
• Ability to perform repetitive reaching, bending, stooping, squatting, and product-handling tasks.
• Ability to climb ladders and operate equipment to move or store products and displays.
• Ability to maintain physical stamina and move efficiently in a fast-paced environment.
• Availability to work weekends, evenings, and holidays.

Nice To Haves

• Over one year of Grocery Clerk experience is preferred.
• Understanding of customer service best practices and strategies to enhance customer engagement.
• Awareness of grocery products and categories to handle and store items correctly.
• Knowledge of OSHA guidelines and other relevant health and safety regulations.

Responsibilities

• Replenish products in various departments as directed.
• Collect shopping carts and clean parking lots throughout the shift.
• Check displays and shelves for out-of-stock products and refill them for customer purchases.
• Help customers locate items and carry out purchases as needed.
• Move products into and out of storage areas for proper display and storage, including refrigerated storage boxes.
• Assist with inventory control to maintain freshness, product quality, and turnover, maximize sales, and minimize out-of-stock or overstocked products.
• Return products that customers have moved or returned before purchase to the shelves.
• May assist with the accuracy and efficiency of online customer orders.
• Sweep the store hourly using store maps and document completed sweeps by scanning QR codes throughout the store.
• Maintain cleanliness inside and outside the store, including bathrooms and trash cans.
• Handle damaged and spoiled products according to company policy and help control damaged goods.
• Monitor expiration dates on labeled goods to ensure only fresh products are available for purchase.
• Help maintain a clean, attractive, and friendly department image.
• Report malfunctioning refrigeration or equipment to store management immediately.
• Greet customers and provide prompt, courteous service.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED