General Clerk - Screening (Casual) - Closes July 5, 2026
About The Position
The General Clerk is responsible for providing administrative and customer service support related to Police Records Check (PRC) processing. This position serves as a point of contact for clients, responding to inquiries through online portals, email, and telephone while ensuring all record check requests are complete, accurate, and compliant with applicable policies and procedures. The General Clerk conducts detailed reviews of Police Records Check applications, performs searches of police databases including CPIC, PIP, and Niche, and prepares and releases records check results. The position requires a high degree of accuracy, attention to detail, confidentiality, and discretion when handling sensitive information. Working both independently and collaboratively, the General Clerk maintains accurate records, supports efficient service delivery, and provides professional customer service in a fast-paced office environment.
Requirements
- High degree of accuracy
- Attention to detail
- Confidentiality
- Discretion when handling sensitive information
Responsibilities
- Providing administrative and customer service support related to Police Records Check (PRC) processing.
- Serving as a point of contact for clients, responding to inquiries through online portals, email, and telephone.
- Ensuring all record check requests are complete, accurate, and compliant with applicable policies and procedures.
- Conducting detailed reviews of Police Records Check applications.
- Performing searches of police databases including CPIC, PIP, and Niche.
- Preparing and releasing records check results.
- Maintaining accurate records.
- Supporting efficient service delivery.
- Providing professional customer service in a fast-paced office environment.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
