Event Security - July 2026

BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)Vancouver, BC
Onsite

About The Position

At BC Place, a division of BC Pavilion Corporation (PavCo), we work to create unforgettable moments, world-class experiences and stronger connections to community, industry and culture. As Western Canada's leading venue for live events, we host a year-round schedule of sporting events, concerts, consumer shows and more each year while also supporting the community through an array of ongoing partnerships and initiatives. We are currently looking to add Event Security Ambassadors to the BC Place team. Event Security Ambassadors ensure the safety of the facility and its guests and play a key role in delivering on our mission “providing world renowned service in a safe, inviting dynamic environment that attracts world class exhibitions, sport and entertainment events.” The hourly rate for this position is $22.34.

Requirements

  • Valid BC Security Worker License with a Security Guard license type
  • Ability to deal with exposure to seasonal heat and cold in an outdoor and indoor environment, extended periods of standing and at times extensive walking from one location to another on concrete surfaces
  • Computer literate with the ability to utilize BC Place employee service portal via internet or on-site kiosks
  • Strong verbal and written English communication skills
  • Ability to work evenings and weekends. Mon - Fri event shifts will start at 5:15pm
  • Must be able to work 80% of our anchor events (approx. 25 events per year)
  • Eligible to work in Canada

Nice To Haves

  • Experience in a similar role in the event or service industry and or working with the public
  • Ability to maintain a friendly, professional and courteous demeanor with positive body language
  • Ability to deal with difficult situations and large crowds
  • Excellent problem solving and conflict resolution skills
  • Ability to work independently with minimal supervision and as well the ability to co-operate with others and work to the greater good is essential
  • Mentally and physically able to deal with conflict situations
  • Additional languages

Responsibilities

  • Provide service excellence to clients, guests and BC Place team members
  • Practice proactive measures to manage crowds, prevent/diffuse the risk of confrontation, and monitor enforcement of responsible alcohol management
  • Ensure only authorized persons are permitted access to the building and or secure areas
  • Gain control of a resistive/assaultive subject using physical force only as a last resort
  • Partner with in stadium police as appropriate
  • Respond to building emergencies, including guest- and facility-related emergencies, in a lead or supportive role
  • Assist with event evacuation should building evacuation be necessary
  • Investigate incidents as required, in such situations as injuries, damage to property, theft/loss and assault
  • Complete administrative duties as required including completing incident and eviction reports
  • Be knowledgeable about BC Place, safety policies, guest services and event details
  • Be active and support service recovery issues
  • Perform other job-related duties as required

Benefits

  • Industry-leading Service Excellence and Game Day Training
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