Field Intrusion Tactical, Event Security (AST Required!) - July 2026

BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)•Vancouver, BC

18h•Onsite

About The Position

At BC Place, we are looking for Advanced Security Trained Field Intrusion Tactical (AST Certificate Required!) - Event Security Ambassadors. These specialists are responsible for enforcing safety and security policies and protocols to protect players and officials on the field of play. They prevent unauthorized access to the field and restricted areas, scan, recognize, report, and respond to behaviors to ensure the safety of those on the field, manage crowd dispersal, and apprehend intruders. Field Intrusion Event Security Specialists play a key role in delivering world-renowned service in a safe, inviting, and dynamic environment that attracts world-class exhibitions, sport, and entertainment events.

Requirements

Must have a valid BC Security Worker License with a valid Advanced Security Training (AST) certificate
Physically fit and mentally able to work under pressure while dealing with escalated incidents of aggressive behaviour or non-compliance
Advanced de-escalation and communication skills
Ability to maintain a friendly, professional and courteous demeanor
Experience using radio and related protocols
Ability to deal with difficult situations and large crowds
Ability to work independently with minimal supervision and as well the ability to cooperate with others and teamwork
Mentally and physically able to deal with conflict situations and other assigned tasks including exposure to seasonal heat and cold in an outdoor and indoor environment, extended periods of standing and at times extensive walking from one location to another on concrete and field surfaces
Computer literate with the ability to utilize BC Place employee service portal via internet or on-site kiosks
Strong English communication skills (verbal and written)
Ability to work evenings and weekends. Mon - Fri event shifts will start at 5:15pm
Must be able to work 80% of our anchor events (approx. 25 events per year)
Eligible to work in Canada

Nice To Haves

Experience in a similar role in the event or service industry and or working with the public
Additional language(s)

Responsibilities

Working on the field, part of the inner cordon ensuring the safety of referees, coaches and players through the prevention, apprehension and resolution of unauthorized field intrusions
Utilize proactive approaches to safety including scanning, recognizing, reporting, and responding to concerning behaviours
Use de-escalation and non-verbal skills to prevent and dissuade field intrusion
As a last resort utilize force including control holds to prevent or apprehend field intruders
Create positive impressions utilizing, positive verbal and non-verbal skills
Provide service excellence to clients, guests and BC Place team members
Be approachable by maintaining uniform standards
Be knowledgeable about BC Place, safety policies, guest services and event details
Practice proactive measures to manage crowds, prevent/diffuse the risk of confrontation, and monitor enforcement of responsible alcohol management
Conduct self with integrity, respect, and professionalism at all times
Partner with stadium police as appropriate
Respond to building emergencies, including guest- and facility-related emergencies, in a lead or supportive role
Assist with event evacuation should building evacuation be necessary
Investigate incidents as required, in such situations as injuries, damage to property, theft/loss and assault
Complete administrative duties as required including completing incident and eviction reports
Ensure scheduling and availability requirements are achieved
Follow BC Place policies and practices
Perform other job-related duties as required