General Clerk ll

Skookum•Bremerton, WA

1d•$23 - $23•Onsite

About The Position

Tessera is seeking an organized General Clerk ll with a positive and professional attitude. The General Clerk II compiles and records work order data relating to labor, parts, and quality control, and other aspects such as vehicle tracking and customer service. Tessera is a national non-profit, government contractor that is dedicated to “Creating Opportunities for People with Disabilities” through hiring and supporting individuals with disabilities and veterans with disabilities. We take pride in our mission-focused culture, our Core Values, Diversity, Partnership, Commitment, Integrity, and Quality, and our dedication to providing a safe and respectful work environment to our employees. Tessera is committed to creating opportunities for people with disabilities, a purpose that drives everything we do. As a trusted provider in facility management, manufacturing, and vehicle maintenance, we focus on investing in our people to deliver exceptional results for our customers. Our customers rely on Tessera to consistently provide high-quality products and services, enabling them to achieve their goals. We fulfill our purpose when our customers meet theirs. At Tessera, we prioritize leadership development and are dedicated to specialized recruitment, career advancement, and job training. As a national leader in Disability and Veteran recruitment, hiring, and retention, Tessera continues to empower individuals and drive success across industries. At Tessera, we offer competitive wages and benefits, along with opportunities for professional growth. Working here is more than just a job; it’s a meaningful career that enables you to make a positive impact every day. We currently support over 1,700 employees across 13 states and Washington, D.C., and continue to expand nationwide.

Requirements

Highschool Diploma/GED is required.
Minimum 3 years of related experience/in transportation.
Equivalent combination of experience and education allowed.
Excellent oral and written communication skills.
Proficient in computer programs, including MS Word, Excel, and Internet Explorer.
A valid state driver’s license is required with the ability to obtain and maintain coverage by Tessera’s insurance.
Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act.
Must be able to obtain and maintain applicable security clearances and installation access.
A background check and E-Verify will be conducted for this position.
No employee or representative of the Contractor will be admitted to the site of work unless satisfactory proof of U.S. citizenship is furnished.

Nice To Haves

Preferred SAMS/FEDLOG/MARINE CORPS SYSTEMS

Responsibilities

Sort and distribute work orders and compile data for labor calculations.
Collect all data for accurate shop operations.
Maintain accurate records in IBM Maximo and pull data for reporting to the government via Maximo.
Maintain accurate service records both digitally and manually.
Verify and monitor production reports for accuracy.
Research, initiate, draft, and complete pre-printed service packets for assigned/designated customers equipment serviced.
Update work order statuses accurately and in real time results in customer readiness and satisfaction.
Communicates consistently with the shop leads and mechanics regarding any issues or concerns with vehicles/work orders (i.e., parts inventory, installing parts, status change).
Works hand in hand with Scheduler to prioritize assets to ensure the highest level of readiness in support of the fleet management staff.
Ensure that the type and quantity of parts and materials specified on the job order are correct and filled according to priority.
Work closely with Operations Supervisor to ensure continuity of operations.
Support on-site inspections bi-weekly as coordinated and approved by Operations Supervisor.
Maintain professionalism in both appearance and demeanor, ensures company rules, regulations, and policies are followed to include Safety, Fire and Security regulations.
Provide additional support to Schedulers as required and where appropriate.
Provide customer support at the customer service desk.
Ensure compliance with the quality assurance programs.