General Clerk III (FDIC)

EMCOR Government Services, Inc.
Onsite

About The Position

EMCOR Government Services has an immediate need for a General Clerk III in Arlington, VA. #EGS #LI-NS1

Requirements

  • High School diploma/GED or equivalent is required; Associate degree is preferred.
  • Must have excellent customer service.
  • Must be willing to adhere to company policies.
  • Must have U.S. Residency for the last 5 years.

Nice To Haves

  • Knowledge of Computerized Maintenance Management System (CMMS) is preferred.
  • Experience with MS Office Suite (Word, Excel, PowerPoint) and virtual meeting platform Teams.

Responsibilities

  • Monitor and dispatch work orders received in the Maximo (eFOS+) start center.
  • Contact the employee to give the description, priority, and the location of the work order. Inform the employee of the remaining response time on the work order.
  • Log work orders on the Daily Work Order log sheet.
  • Ensure the work order has the correct information, i.e., location, internal priority, and a clear description of the reported request.
  • Follow up with the requestor for any missing or unclear information.
  • Review and update the ticket to ensure the description is listed on the summary line of the work order.
  • Approve and assign the work order to the employee.
  • Create/complete service requests in Maximo (eFOS+)
  • Audit work orders for accuracy prior to changing the work order to complete.
  • Create reports in Maximo to show all open work orders and work with the employees to resolve prior to the month end.
  • Create reports in Maximo - Missed Report, Open Report.
  • Generate and assign PM work orders in Maximo (eFOS+)
  • Perform monthly contract deliverables reports from Maximo (eFOS+) and submit to manager as required by the contract.
  • Work with Microsoft Office Suite to produce professional, accurate documents as needed.
  • Dispatch pest work orders to pest control company and log pest request.
  • Follow up with the tenant for pest work orders.
  • Provide 100% customer service
  • Other duties as assigned.

Benefits

  • competitive salary
  • benefits package

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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