General Clerk III

Koniag Government Services, LLC•Oklahoma City, OK

14h•Onsite

About The Position

Koniag Advisory Business Solutions (KABS) is seeking a dependable, organized, and service-oriented General Clerk III to support the Indian Health Service (IHS), National Supply Service Center (NSSC). This position provides administrative, clerical, and technical support services essential to efficient daily office operations. The General Clerk III performs a broad range of office support duties requiring familiarity with office procedures, sound judgment, attention to detail, and the ability to work independently with minimal supervision. The ideal candidate is experienced in handling multiple clerical and administrative tasks, maintaining records, supporting workflow coordination, and providing professional customer service to Government personnel, contractors, and external partners. This role requires strong organizational skills, effective communication, and proficiency with standard office software and automated systems.

Requirements

High school diploma or equivalent required.
3 to 5 years of experience performing clerical, administrative, office support, or related duties.
Working knowledge of general office practices, administrative support processes, and records management procedures.
Ability to prepare, review, and process documents accurately and efficiently.
Experience with data entry, file maintenance, logs, tracking systems, and office correspondence.
Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, as well as Microsoft Edge and Adobe Acrobat Reader.
Basic computer proficiency and the ability to learn and use Government systems, spreadsheets, databases, and other automated tools.
Strong organizational skills and attention to detail.
Strong verbal and written communication skills.
Ability to work independently with minimal supervision while managing multiple priorities.
Must be able to obtain a Public Trust.

Nice To Haves

Experience supporting a Federal agency, healthcare organization, or supply and service center environment.
Familiarity with Indian Health Service (IHS), Department of Health and Human Services (HHS), or related Government administrative environments.
Experience supporting procurement, logistics, records, reporting, or workflow coordination functions.
Experience maintaining office workflow and tracking deliverables in a deadline-driven environment.

Responsibilities

Perform advanced clerical and administrative duties with minimal supervision.
Prepare, review, process, and maintain a variety of documents, including correspondence, reports, forms, logs, spreadsheets, and other office records.
Draft, edit, proofread, and format documents in accordance with agency and organizational guidelines.
Manage calendars, schedule meetings, coordinate appointments, and arrange travel as required.
Maintain office files and records in accordance with records management requirements and established procedures.
Select appropriate methods from a variety of office procedures and make simple adaptations or interpretations of guides and manuals as needed.
Refer recognized problems or unusual situations to appropriate staff or supervisors.
Enter, verify, update, and maintain information in automated systems, spreadsheets, databases, procurement systems, and tracking logs.
Review documents for accuracy, completeness, and compliance before submission.
Maintain logs, tracking sheets, status reports, and other records as directed.
Assist with compiling and organizing data for reports, presentations, audits, and management review.
Ensure data is entered and maintained accurately and in a timely manner.
Provide front-line administrative support by responding professionally and promptly to inquiries received in person, by telephone, or by email.
Provide courteous and effective service to Government employees, contractor staff, and external partners.
Route or refer complex questions, technical matters, or sensitive issues to the appropriate staff member or supervisor.
Coordinate communication among internal departments, contractors, and outside organizations to support continuity of operations.
Support day-to-day office workflow and administrative operations.
Monitor office supply levels and initiate replenishment actions as needed.
Assist with meeting preparation, including preparing agendas, organizing materials, taking minutes, and distributing documents.
Track deadlines, assignments, and required deliverables to support timely completion of work.
Help maintain efficient workflow and provide general office support as needed to ensure smooth NSSC operations.
Perform duties requiring familiarity with office terminology, policies, procedures, and general administrative practices.
Use sound judgment in carrying out clerical steps that may vary in type or sequence depending on the task.
Demonstrate flexibility in supporting a variety of administrative and clerical assignments.
Perform other related duties as assigned within the scope of the labor category.