General Clerk ll

Tessera•Bremerton, WA

17h•$23 - $23•Onsite

About The Position

Tessera is seeking an organized General Clerk II with a positive and professional attitude. The General Clerk II compiles and records work order data relating to labor, parts, and quality control, and other aspects such as vehicle tracking and customer service. Tessera is a national non-profit, government contractor dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities and veterans with disabilities. They pride themselves on their mission-focused culture, Core Values (Diversity, Partnership, Commitment, Integrity, and Quality), and dedication to providing a safe and respectful work environment.

Requirements

High school diploma/GED.
Minimum 3 years of related experience in transportation. Equivalent combination of experience and education allowed.
Excellent oral and written communication skills.
Proficient in computer programs, including MS Word, Excel.
A valid state driver’s license is required with the ability to obtain and maintain coverage by Tessera’s insurance.
Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act.
Must be able to obtain and maintain applicable security clearances and installation access.
A background check and E-Verify will be conducted for this position.
Proof of U.S. citizenship must be furnished.

Nice To Haves

Proficient in SAMS/FEDLOG/MARINE CORPS SYSTEMS and Internet Explorer.

Responsibilities

Sort and distribute work orders and compile data for labor calculations.
Collect all data for accurate shop operations.
Maintain accurate records in IBM Maximo and pull data for reporting to the government via Maximo.
Maintain accurate service records both digitally and manually.
Verify and monitor production reports for accuracy.
Research, initiate, draft, and complete pre-printed service packets for assigned/designated customers equipment serviced.
Update work order statuses accurately and in real time results in customer readiness and satisfaction.
Communicates consistently with the shop leads and mechanics regarding any issues or concerns with vehicles/work orders (i.e., parts inventory, installing parts, status change).
Works hand in hand with Scheduler to prioritize assets to ensure the highest level of readiness in support of the fleet management staff.
Ensure that the type and quantity of parts and materials specified on the job order are correct and filled according to priority.
Work closely with Operations Supervisor to ensure continuity of operations.
Support on-site inspections bi-weekly as coordinated and approved by Operations Supervisor.
Maintain professionalism in both appearance and demeanor, ensures company rules, regulations, and policies are followed to include Safety, Fire and Security regulations.
Provide additional support to Schedulers as and where appropriate.
Provide customer support at the customer service desk.
Ensure compliance with the quality assurance programs.