General Cleaner Lead

CCS Facility Services•Mount Vernon, IA

About The Position

A General Cleaner Lead maintains a clean, organized, and disinfected workplace while providing leadership and direction to assigned cleaning staff. The role performs cleaning duties, ensures quality standards are met, conducts inspections, trains employees, and serves as a liaison between the cleaning team and management. The position also supports customer service, inventory management, safety, and facility security as required.

Requirements

  • Ability to lift up to 50 pounds.
  • Demonstrated leadership, including leading by example, supporting team members, promoting accountability and teamwork, and contributing to a positive work environment.
  • Effective communication with employees, supervisors, management, and customers, including promptly reporting concerns and service issues.
  • Consistent attendance and punctuality.
  • Dependability, including following instructions, responding to management direction, taking responsibility, keeping commitments, and completing tasks on time or communicating an alternate plan.
  • Commitment to working long hours when necessary to reach goals.
  • Ability to maintain company and customer quality standards.
  • Ability to observe safety and security procedures, report potentially unsafe conditions, determine appropriate action beyond guidelines, and use equipment and materials properly.

Responsibilities

  • Perform general cleaning duties, including cleaning, disinfecting, vacuuming, sweeping, mopping, dusting, and trash removal.
  • Lead and support cleaning staff to ensure assigned work meets CCS standards and customer expectations.
  • Assign, coordinate, and monitor daily cleaning tasks as directed by management.
  • Inspect assigned areas routinely to ensure quality standards are consistently met.
  • Train and assist new employees on cleaning procedures, site requirements, safety expectations, and company policies.
  • Ensure cleaning schedules, charts, and inspection logs are completed accurately.
  • Monitor cleaning supplies, chemicals, equipment, and consumable inventory, and notify supervisors when replenishment is needed.
  • Ensure cleaning equipment and chemicals are used, handled, and stored properly.
  • Clean building interiors, including floors, carpets, rugs, windows, walls, and other areas.
  • Clean floors in offices, rooms, hallways, lobbies, lounges, elevators, stairs, locker rooms, and other work areas.
  • Remove stains from chairs and upholstered furniture; dust furniture, lighting fixtures, marble surfaces, and moldings.
  • Empty and clean trash containers and ashtrays, and take trash and recycling to disposal areas.
  • Disinfect commonly used items such as desks, door handles, office tools, and phones.
  • Clean and maintain restrooms and replenish supplies.
  • Wash and clean windows and mirrors.
  • Remove trash and snow from sidewalks when necessary.
  • Report unsafe conditions, maintenance concerns, customer issues, and building deficiencies to supervisors.
  • Respond to customer requests and communicate service concerns to management promptly.
  • Assist with special projects, floor care, deep cleaning, and additional services as assigned.
  • Follow and enforce safety and precautionary rules.
  • Close doors and secure the facility at the end of the night shift when required.
  • Perform other duties assigned by management.

Benefits

  • Recognition, investment in employees, and opportunities for promotion from within.
  • A workplace community of colleagues guided by company core values and a Service Heart.
  • DailyPay, allowing employees to get paid today for work performed today.
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