General Cleaner Lead

CCS Facility Services•Mount Vernon, IA

About The Position

A General Cleaner Lead maintains a clean, organized, and disinfected workplace while providing leadership and direction to assigned cleaning staff. The role performs cleaning duties, ensures quality standards are met, conducts inspections, trains employees, and serves as a liaison between the cleaning team and management. The position also includes inventory oversight, customer communication, and support for special cleaning projects. The employee may occasionally work near moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, electrical shock risks, and vibration. Noise levels are usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • Able to lift up to 50 pounds.
  • Demonstrates leadership, provides guidance and support to team members, promotes accountability and teamwork, and helps maintain a positive work environment.
  • Communicates effectively with employees, supervisors, management, and customers, and promptly reports concerns and service issues.
  • Consistently attends work and arrives on time.
  • Follows instructions and management direction, takes responsibility, keeps commitments, and completes tasks on time or communicates an alternate plan.
  • Commits to long hours when necessary to reach goals.
  • Ensures assigned work areas consistently meet company and customer quality standards.
  • Observes safety and security procedures, reports potentially unsafe conditions, determines appropriate action beyond guidelines, and uses equipment and materials properly.

Responsibilities

  • Perform general cleaning duties, including cleaning, disinfecting, vacuuming, sweeping, mopping, dusting, and trash removal.
  • Lead and support cleaning staff to ensure assigned work meets CCS standards and customer expectations.
  • Assign, coordinate, and monitor daily cleaning tasks as directed by management.
  • Conduct routine inspections of assigned areas to verify quality standards.
  • Train and assist new employees with cleaning procedures, site requirements, safety expectations, and company policies.
  • Ensure cleaning schedules, charts, and inspection logs are completed accurately.
  • Monitor cleaning supplies, chemicals, equipment, and consumable inventory, and notify supervisors when replenishment is needed.
  • Ensure cleaning equipment and chemicals are properly used, handled, and stored.
  • Clean building interiors, including floors, carpets, rugs, windows, walls, offices, rooms, hallways, lobbies, lounges, elevators, stairs, locker rooms, and other work areas.
  • Remove stains from chairs and upholstered furniture; dust furniture, lighting fixtures, marble surfaces, and moldings.
  • Empty and clean trash containers and ashtrays; take trash and recycling to the disposal area.
  • Disinfect commonly used items such as desks, door handles, office tools, and phones.
  • Clean and maintain restrooms and replenish supplies in restrooms and other required areas.
  • Wash and clean windows and mirrors.
  • Remove trash and snow from sidewalks when necessary.
  • Notify supervisors of unsafe conditions, maintenance concerns, customer issues, and building deficiencies.
  • Respond to customer requests and communicate service concerns to management in a timely manner.
  • Assist with special projects, floor care, deep cleaning, and additional services as assigned.
  • Follow and enforce safety and precaution rules.
  • Close doors and secure the facility at the end of the night shift when required.
  • Perform other duties assigned by management.

Benefits

  • Work today, get paid today via DailyPay.
  • The company recognizes, invests in, and promotes employees from within.
  • A sense of community with colleagues guided by the company’s Service Heart and core values.
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