General Accountant - Accounts Receivable

Sage Hospitality Group • Charlotte, NC

4d • Onsite

About The Position

The General Accountant maintains the property’s Income Audit, Accounts Receivable, Accounts Payable, Payroll System, and General Cashier functions in a timely and accurate manner, following accounting policies and procedures. The role involves sorting documents, posting debits and credits to the proper accounts, verifying amounts and codes, balancing entries, making corrections, maintaining records and logs, and reconciling bank statements or department records. The position supports accurate hotel financial operations and works with hotel departments, guests, business partners, and management.

Requirements

• One to two years of post-high-school education.
• One year of experience in a similar role.
• Thorough knowledge of accounting and hospitality practices and procedures.
• Knowledge of hotel and company policies and procedures, and ability to determine appropriate actions based on them.
• Ability to compile facts and figures, investigate and analyze information, and develop logical conclusions and recommendations.
• Ability to make decisions based on general policies and procedures.
• Ability to operate a computer and calculator.
• Ability to understand and follow verbal and written instructions, communicate verbally and in writing, use analytical thought processes, and understand technical and mechanical instructions.
• Strong organization and ability to communicate effectively and courteously with employees, guests, and contractors in writing, by telephone, and in person.
• Ability to handle confidential information and manage priorities and deadlines.

Nice To Haves

• Previous accounts receivable, accounting, or bookkeeping experience preferred.
• Accounting background preferred but not required.
• Intermediate Microsoft Office skills, including Excel and Word.
• Comfort learning accounting or hotel systems.

Responsibilities

• Manage accounts receivable activities, including billing, invoicing, payment posting, monitoring outstanding balances, and following up on overdue accounts.
• Review guest, group, and event accounts for accuracy and timely settlement; work with sales managers on group billing and hotel accounts receivable aging.
• Process the daily income audit with night auditors and department managers to maximize revenues and ensure accurate postings.
• Research and resolve billing questions, payment discrepancies, report discrepancies, and other financial issues.
• Reconcile accounts, balance and close daily accounts, and prepare daily statements and reports for accurate, timely management information.
• Assist with month-end close and other accounting tasks as needed.
• Assist in training other departments on accounting practices, standard operating procedures, and compliance audit requirements.
• Analyze financial data, resolve discrepancies, and communicate recommendations for changes and efficiencies.
• Create and deliver payroll and daily revenue reports to department managers, and follow up on discrepancies.
• Process payroll according to compliance standards and deadlines; input and reconcile daily tip reporting and distribute payroll on time.
• Follow company policies, internal controls, and applicable accounting procedures.
• Respond efficiently to customer issues and complaints to maintain customer satisfaction and quality service.
• Prepare reports and communications for the Controller, Assistant Controller, and Hotel Executive Committee members regarding revenue issues and other pertinent information.
• Maintain a friendly, cheerful, and courteous manner; perform other duties as assigned, requested, or deemed necessary by management.

Benefits

• Opportunity to earn property incentives, including upsell incentives, porterage, and room service incentives.
• Medical, dental, and vision insurance.
• Health savings and flexible spending accounts.
• Basic life and AD&D insurance.
• Paid time off for vacation, sick time, and holidays.
• Eligibility to participate in the Company’s 401(k) program with employer matching.
• Employee Assistance Program.
• Tuition reimbursement.
• Discounts on hotels, restaurants, and other offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree