Gender & Sexual Health Coordinator

Sacramento LGBT Community Center•Sacramento, CA

About The Position

The Gender and Sexual Health Program Coordinator serves as a resource for clients seeking gender and sexual health services at the Sacramento LGBT Community Center and its testing locations. The position is part of the Health Services department, reports to the Health Services Outreach Manager, and works with program staff, stakeholders, and community members from diverse backgrounds. It supports program goals to increase awareness, reduce HIV infections in the LGBTQ+ community, and support people living with HIV/AIDS. The coordinator provides HIV and STI counseling, testing, outreach, and education; supports referrals and case management; and helps connect clients with affirming health services. The role also includes prevention education, PrEP and PEP information and referrals, maintaining community partnerships, mentoring staff and volunteers, and managing program data, operations, and reporting. The position may be funded in whole or in part by external grants and may end if grant funding ceases.

Requirements

Passion for the Center's mission and commitment to follow organizational policies and procedures.
A bachelor's degree in public health, social service, or a related field and 1–2 years of case management experience, or at least 3 years of relevant direct experience in lieu of formal education.
Experience working with the LGBTQ+ community and familiarity with issues relevant to LGBTQ+ people.
Excellent interpersonal, verbal, and written communication skills.
Experience with complex electronic medical records (EMR) and data management systems.
Strong knowledge of HIPAA compliance and its application to healthcare data management.
Commitment to data integrity, accuracy, confidentiality, and compliance with industry standards.
Ability to work effectively with people across diverse identities, backgrounds, ages, abilities, and English-speaking levels in an intersectional environment.
Ability to speak, read, and write English.
Excellent proficiency with Microsoft Office, particularly Outlook, Word, Excel, PowerPoint, OneDrive, and Teams, as well as database systems and social media tools.
Reliable automobile transportation, a valid driver's license, and proof of insurance; ability to drive rented vehicles and/or the Mobile Outreach RV when needed.
Ability to meet the listed physical demands, including sitting or standing for extended periods, moving objects up to 50 pounds, using stairs and office equipment, handling filing cabinets and boxes, observing visitors, and communicating by telephone.
Legal authorization to work in the United States.
Satisfactory criminal history background check may be required; employees may be subject to a drug test.

Nice To Haves

Paid or volunteer experience in HIV/STI testing and counseling, prevention services, or supporting people living with HIV/AIDS.
Certifications in CPR, phlebotomy, EMT, and HIV Basic I Counselor.
Bilingual Spanish ability.

Responsibilities

Provide HIV and STI counseling, testing, outreach, and education at the Center, its South Sacramento location, and designated off-site locations.
Complete risk assessments, lab requisitions, and other written materials; collect oral and finger-prick blood samples; maintain accurate testing logs and documentation; and prepare testing reports.
Counsel clients on HIV risk reduction, support referrals for people who test positive, and follow universal safety precautions and confidentiality requirements.
Expand access to testing through partnerships in neighboring counties, community events, and mobile testing.
Provide sexual health education, resources, materials, and referrals, including facilitating peer group sessions on safer sex and high-risk behaviors.
Develop outreach and marketing strategies to reach people who may avoid traditional care settings and connect them with primary care and Center programs.
Coordinate and track distribution of condoms, dental dams, and lubricant.
Provide introductory PrEP education, assess readiness and barriers to care, and refer clients to medical providers to discuss PrEP, PEP, and other preventive care.
Assess benefits and insurance, and help clients access payer programs, including obtaining and maintaining patient assistance program documentation.
Guide staff, interns, and volunteers through the testing certification process; assess community needs; and develop culturally relevant resource lists and referral protocols.
Develop and maintain referral relationships with community providers, health and social service agencies, educational institutions, and case managers.
Serve, when selected, as a liaison to community groups and partners and supervise volunteers and health interns.
Develop systems, processes, and tools for collecting and sharing program knowledge, data, and success stories.
Analyze program trends, report outcomes, recommend changes, and establish benchmarks, timelines, resources, accountability standards, and measures of success.
Participate in continuing education through webinars, seminars, and community learning events.
Collaborate with internal teams, external partners, and county and state stakeholders to address barriers to PrEP and HIV treatment and connect clients to affirming services.
Participate in meetings and planning activities; mentor less experienced staff, advocates, volunteers, and community leaders; and support the Health Programs Department's operations.
Maintain patient files and accurate, timely service documentation using electronic prevention or medical software.
Handle special projects and other related duties as assigned.