Gen AI Senior Software Engineer

Cisco•Research Triangle Park, NC
•$169,800 - $214,800

About The Position

Cisco IT is seeking a Senior Software Engineer with Generative AI skills to develop, deploy, and manage Gen AI applications and services, with a focus on Retrieval Augmented Generation (RAG), Agentic AI, and AI-first engineering. The role is part of the Enterprise Data & Platforms team and involves building and supporting AI/ML and Generative AI capabilities across Cisco’s portfolio. The engineer will collaborate with engineers, architects, organizational leadership, and cross-functional legal and governance teams. The position focuses on developing and supporting large-scale GenAI applications, including scalable frameworks for on-premise and cloud environments, secure document-processing workflows, and responsible AI practices. The engineer will help ensure solutions meet organizational and regulatory requirements while maintaining performance, security, and reliability.

Requirements

  • Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related STEM field with 10 years of related experience, or a master’s degree with 7 years of related experience.
  • At least 3 years of hands-on experience in Generative AI engineering on production use cases.
  • Proficiency in software engineering best practices and in designing and developing containerized, large-scale distributed applications.
  • Experience using DevOps and CI/CD tools.
  • Proficiency in Python or a similar programming language.
  • Hands-on experience with Generative AI frameworks such as LangChain, LlamaIndex, LangSmith, or AI operators, with proficiency in Python for AI operations.
  • Experience with vector databases such as Weaviate, Pinecone, Milvus, or similar.

Nice To Haves

  • Master’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related STEM field.
  • Experience designing and developing advanced Agentic AI workflow orchestration.

Responsibilities

  • Design, develop, deploy, and optimize high-performance, scalable Generative AI frameworks for on-premise and cloud environments.
  • Architect secure end-to-end document-processing workflows, including ingestion, classification, retrieval, and automated fine-tuning pipelines.
  • Implement data security, encryption, and access-control protocols to meet organizational and regulatory standards.
  • Optimize model architecture and hyperparameters, and explore advanced techniques and fine-tuning strategies to improve performance and address scalability challenges.
  • Integrate responsible AI practices, including toxicity screening, bias detection, and ethical auditing, for safe and compliant model deployment.
  • Collaborate with cross-functional, legal, and governance teams to align with evolving privacy and security frameworks.
  • Monitor and maintain AI infrastructure with real-time alerting to ensure system stability and performance.
  • Stay current with advancements in Generative AI, document security, and ethical AI development to drive infrastructure improvement.

Benefits

  • Medical, dental, and vision insurance for eligible U.S. employees.
  • 401(k) plan with Cisco matching contribution.
  • Paid parental leave.
  • Short- and long-term disability coverage.
  • Basic life insurance.
  • Paid holidays and a floating holiday for non-exempt employees.
  • Employee birthday day off, paid year-end holiday shutdown, and paid personal wellness days.
  • Paid vacation time for non-exempt employees or flexible vacation time off for eligible exempt employees.
  • Sick time off, including eligible carryover.
  • Additional paid time away may be requested for critical or emergency family issues.
  • Optional paid volunteer days.
  • Annual bonuses may be available for non-sales roles, subject to Cisco policies.
  • Eligible employees may receive Cisco restricted stock unit grants.
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