Gateway Coordinator I

Yusen Logistics•Torrance, CA
•Hybrid

About The Position

The Gateway Coordinator I organizes and executes airfreight export gateway operations to support the timely and compliant movement of international airfreight shipments. The role coordinates with internal teams, carriers, warehouse staff, and overseas offices to manage consolidations, routing, documentation, and shipment movement. The position is hybrid, with scheduled in-office attendance and remote work. It operates in a deadline-driven environment and may require evening or weekend coverage based on flight schedules, as well as travel or off-site meetings up to 5% of the time. The role requires prolonged desk or computer work, frequent typing and document handling, occasional lifting of items up to 25 pounds, and short-distance walking. PPE may be required in certain environments. Yusen Logistics (Americas) offers a benefits package that includes medical, dental, and vision coverage; a 401(k) with company match; PTO and paid holidays; bonus-plan eligibility; possible overtime pay; flexible spending accounts; life and accidental death and dismemberment insurance; short- and long-term disability; tuition assistance; and commuter benefits. Eligibility and plan terms apply.

Requirements

  • 1–2 years of experience in airfreight export operations, preferably in a gateway or consolidation role.
  • Strong knowledge of export documentation, AES filing, and TSA/IATA regulations.
  • Familiarity with airline booking platforms and freight forwarding systems, such as CargoWise or Webcargo.
  • Excellent organizational and communication skills.
  • Ability to work in a fast-paced, deadline-driven environment.
  • Ability to communicate effectively via phone and email.
  • Ability to perform prolonged desk or computer work and frequent typing, filing, and document handling.
  • Ability to occasionally lift light items up to 25 pounds and walk short distances within the office or building.
  • Ability to use PPE in certain environments, when required.
  • Ability to adapt to changing priorities and multitask in a dynamic environment.

Nice To Haves

  • Dangerous goods (DG) certification and/or IATA training.

Responsibilities

  • Prepare and review export documentation, including Master Air Waybills (MAWBs), House Air Waybills (HAWBs), AES filings, TSA forms, and commercial invoices.
  • Maintain compliance with TSA, IATA, and U.S. Customs regulations for export shipments.
  • Organize consolidations and direct shipments according to routing instructions, cut-off times, and customer requirements.
  • Book cargo space with airlines and help maintain carrier relationships to support timely freight movement.
  • Track and trace shipments, monitor flight schedules and capacity, and proactively resolve delays or discrepancies.
  • Coordinate with warehouse staff on documentation, cargo build-up, labeling, and loading procedures.
  • Maintain detailed and accurate records in accordance with TSA and company standards for audit and compliance purposes.

Benefits

  • Medical, dental, and vision coverage beginning the first of the month following the start date.
  • 401(k) with company match.
  • Standard 10 days of PTO.
  • Eligibility for a bonus plan.
  • 7 paid holidays.
  • Eligibility for overtime pay, if applicable.
  • Flexible Spending Accounts.
  • Life and Accidental Death & Dismemberment Insurance.
  • Short- and long-term disability.
  • Tuition Assistance Program.
  • Commuter benefits.
  • Vacation.
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