Gate Attendant
About The Position
The Gate Attendant is responsible for monitoring and controlling the entrance and departure of employees, visitors, vendors, contractors, and vehicles in compliance with company security procedures. This role requires strict verification of identification for all personnel entering the premises and directing visitors appropriately. The attendant must maintain accurate logs, ensure the guard post is never left unmanned, and enforce company ID policies. Additionally, the role involves maintaining the cleanliness of the guard shack, preparing detailed reports, responding to emergencies, and providing excellent customer service while adhering to security rules. The position is flexible to work any shift and requires compliance with Good Manufacturing Practices (GMP).
Requirements
- Communication is key
- Flexibility
- Collaboration
- Team Player
- Thoroughness
- Customer Service
- High school diploma or general education diploma (GED) recommended.
- 1-2 years of related experience recommended
- Prolonged periods sitting at a desk and working on computer
- Must be able to lift and/or move up to 20lbs
- Must be able to use both hands continuously, including grasping, pulling, pushing & writing.
- Must be able to walk, stand, bend, twist, and reach forward, overhead and below shoulders for prolonged periods.
Responsibilities
- Monitor and control the entrance and departure of employees, visitors, vendors, contractors, and vehicles in compliance with company security procedures.
- Verify identification of all personnel entering the premises, with no exceptions.
- Direct visitors with scheduled appointments to the front office for check-in and visitor pass issuance.
- Ensure all visitors without an appointment are denied access and notify the office.
- Maintain accurate logs of vendors, visitors, and contractors using computer systems.
- Remain stationed at the guard shack during all operating hours; the guard post must never be left unmanned.
- Enforce company ID policies for all employees, including staff, management, and “Hall Management” employees and vendors/third parties.
- Maintain cleanliness and organization of the guard shack daily.
- Prepare and submit detailed written reports of daily activities, incidents, or security breaches to management.
- Respond to and report suspicious activities, trespassers, or emergencies, including contacting law enforcement (911) if necessary.
- Communicate with direct supervisor regarding contractor and visitor issues as needed.
- Provide excellent customer service while maintaining firm adherence to company security rules.
- Report any issues to your immediate supervisor.
- Perform additional related duties as assigned by management.
Benefits
- Insurance coverage (Medical, Dental & Vision)
- Company Paid Life Insurance and Long-Term Disability coverage
- 401(k) with employer match (100% of first 3% and 50% of 4-5%)
- Paid holidays and generous paid time-off.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
