Gate Attendant (Overnight and Weekends)

Resource Property Management•Clearwater, FL

About The Position

The Gate Attendant provides friendly, professional, and personable customer service while monitoring vehicles entering the property. The attendant verifies that entering vehicles belong to residents or are driven by bona fide guests or vendors, remains alert for suspicious behavior, and reports concerns to the office or police when necessary. The role also includes assisting residents in emergencies, maintaining and submitting a daily activity log, notifying residents of arriving guests, and issuing clearly identified guest parking passes. The attendant works with the Concierge, Property Manager, Maintenance Team, Gate Supervisor, and others, and performs essential functions according to RPM procedures, policies, handbooks, and training and safety manuals. Other duties may be assigned by the Board of Directors, Property Manager, or Gate Supervisor.

Responsibilities

  • Provide friendly, professional, and personable customer service.
  • Report suspicious behavior to the office or notify the police when necessary.
  • Remain alert and ensure vehicles entering the property are identified as belonging to residents or as belonging to bona fide guests or vendors.
  • Assist residents in emergency situations.
  • Keep a log of all activities and provide it daily to the Community Association Manager.
  • Notify residents when guests arrive.
  • Issue guest parking passes with the dates and unit number clearly identified.
  • Work as a team with the Concierge, Property Manager, Maintenance Team, Gate Supervisor, and others.
  • Perform essential job functions in accordance with RPM procedures, policies, employee handbooks, and training and safety manuals.
  • Perform other duties as assigned by the Board of Directors, Property Manager, or Gate Supervisor.
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