Gas Technician, Customer Service Field

ONE Gas•Pauls Valley, OK

About The Position

The Gas Technician, Customer Service Field performs work related to non-contact customer service orders, line locating, and leakage surveys where applicable. The role includes operating and maintaining a company vehicle and gas-service tools and equipment; assisting with pipeline locating; completing line-locating procedures in compliance with OKIE 811 law; turning off gas service, removing meters, and installing electronic reader transmitters (ERTs); investigating customer-related orders; and maintaining pipeline markers and records. The technician may inspect, calibrate, maintain, repair, and use leakage-survey equipment and perform or assist with pipeline leakage surveys as applicable. The position requires regular and reliable attendance and may include additional duties as assigned. It requires responding to emergency call-outs and working outdoors over varied terrain. ONE Gas provides natural gas distribution services to customers in Kansas, Oklahoma, and Texas. The company describes inclusion and diversity as a core value and states that it provides equal employment opportunity to qualified persons without regard to protected characteristics.

Requirements

No education is required.
The role typically calls for up to two years of relevant experience.
Working knowledge and/or training related to disconnects and gas piping.
Demonstrated ability to use, operate, and maintain tools applicable to the position.
Experience applying basic arithmetic: addition, subtraction, multiplication, and division.
Working knowledge of locating gas lines.
Working knowledge of transmission and distribution pipeline system operations.
Working knowledge of leakage-survey procedures.
Knowledge and training in customer-service and safety procedures, customer-service emergency procedures, electronic communications and the PragmaCAD system where applicable, characteristics of natural gas, and basic customer-service activities.
Basic computer and applicable software experience and knowledge.
Ability to read and interpret maps, blueprints, plats, atlas pages, pipe-sizing tables, flow charts, house numbers, dials, gauges, work logs, service orders, and applicable operation and repair manuals.
Ability to read and write fluently in English.
Applicable driver's license.
Ability to lift and/or move objects weighing up to 10 pounds 10–15 times a day, up to 20 pounds 15–20 times a day, up to 40 pounds 10–15 times a day, and over 50 pounds 2–3 times a week.
Ability to climb ladders and stoop, kneel, and crawl on floors and bare ground to access, adjust, and/or repair gas-fired equipment, meters, and equipment.
Ability to react immediately to emergency situations to prevent injury to self and others.
Ability to smell odorant in natural gas and operate required tools and equipment.
Ability to communicate and/or exchange information or instructions and sufficient visual ability to perform job duties.
Ability to travel over uneven terrain, including mud, gravel, sand, rocks, ice, and/or snow.
Ability to walk, stand, kneel/stoop, and drive for extended periods.
Ability to push a spud bar into the ground and extract it.
Availability for emergency call-out.

Responsibilities

Drive and maintain a company vehicle.
Load, unload, and operate tools and equipment, including wrenches, pliers, screwdrivers, meters, regulators, combustible gas indicators, ladders, carbon monoxide detectors, no-blow equipment, FI units, power tools, and a probe bar.
Assist with pipeline locating using conductive, inductive, and mark-by-measurement methods.
Complete line-locating procedures and maintain compliance with OKIE 811 law.
Turn gas service off, remove meters, and install electronic reader transmitters (ERTs).
Inspect, calibrate, maintain, and/or repair leakage-survey tools and equipment as applicable.
Patrol and maintain pipeline markers and complete encroachment investigations as applicable.
Investigate non-contact customer-related orders.
Complete or update equipment maintenance reports, mileage reports, time sheets, GIS applications, and gas leak and work logs.
Maintain records of completed orders, miles driven, customer information, leak records and maintenance work orders, meter inventory, and leak classifications.
Install, program, and troubleshoot ERTs.
Perform and/or assist with leakage surveys on pipelines as applicable.
Maintain regular and reliable attendance.
Perform additional duties as assigned.