Garbage Truck Helper

Waste Pro USA•Cocoa, FL
•Onsite

About The Position

The Garbage Truck Helper assists a refuse truck driver on pre-assigned and special routes to collect garbage, yard waste, and recycling. The role involves manually loading refuse and recyclables into a rear-load truck, operating the packing mechanism, helping residents with service questions, and supporting safe and courteous refuse operations. The helper also assists with truck maneuvering, cleans the truck and work areas, reports safety or customer service issues, and may assist other routes or work during emergencies. Employees must attend assigned company training and stay current with job-appropriate technology.

Requirements

  • Able to follow safe operating practices.
  • Able to learn and use interpersonal skills for good customer service.
  • Able and willing to work in a team environment.
  • Able to read, write, and comprehend reports sufficiently to complete daily assignments.
  • Physically able to push or pull 50 pounds independently 800–1,000 times per day.
  • Physically able to lift 50 pounds independently from the ground to waist height 800–1,000 times per day.
  • Physically able to get up and down from the cab of a commercial motor vehicle 800–1,000 times per day.
  • Physically able to bend at the waist and knees 800–1,000 times per day.
  • Physically able to work 8–12 hours in extreme weather conditions, including heat, cold, rain, and snow.
  • Able to ride on the outside of the truck while servicing residential customers in low-MPH areas.

Responsibilities

  • Collect solid waste and place it in the rear of a rear-load garbage truck, manually or by moving toters to the tipper.
  • Lift and carry trash bags, bulk items, and containers to the truck; climb onto and off the rear truck step while loading refuse, waste, and carts.
  • Operate the truck’s packing mechanism to compact waste.
  • Provide safe, courteous, and timely customer service and support company, customer, and municipal goals.
  • Ensure residential garbage and recyclables are properly collected and transferred, including pickups that may require using a back door.
  • Answer residents’ questions and direct them to Customer Service or the appropriate government office when they need additional information.
  • Follow ANSI, OSHA, company safety policies, and Waste Pro Absolute Guidelines.
  • Assist the driver with safely backing up the truck by directing the driver from the ground.
  • When directed, clean behind the compactor blade with a shovel and hoe; spray and clean the hopper and truck at the end of each shift or as needed.
  • Immediately report safety or customer service issues to the driver and supervisor.
  • Clean scattered refuse and accidental spills, and ensure customers’ containers are properly replaced.
  • Work during emergency situations when required.
  • Assist other routes as needed to complete daily work.
  • Attend and participate in assigned company-sponsored training courses.
  • Keep up to date on current job-appropriate technology used by Waste Pro.
  • Perform other job-related duties as assigned by the supervisor.
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