Garage Valet

VPNE•Boston, MA
•$18 - $18

About The Position

The Garage Valet Attendant provides customer service by parking and retrieving customers’ vehicles. The role focuses on creating a positive, efficient, safe, and friendly parking experience through interactions with guests and customers. Attendants park vehicles in designated spaces, keep track of vehicles and keys, and provide information about garage operations when requested. The position also involves maintaining an organized operation, following safety procedures, supporting shift transitions, completing assigned cleaning duties, and maintaining a neat appearance and uniform standards.

Requirements

  • Must be at least 18 years old.
  • Proficient in English, both verbally and in writing; able to read, write, and communicate verbally in English.
  • Able to maintain a positive demeanor during customer interactions.
  • Upbeat personality, willingness to go the extra mile, and strong work ethic.
  • Ability to move quickly and organize cars efficiently.
  • Ability to stand for long periods.
  • Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle.
  • Ability to lift a minimum of 50 lbs.
  • Valid driver’s license.
  • Able to pass a criminal background check and RMV check.
  • Clean driving record deemed insurable by VPNE’s current insurance provider.
  • Ability to build relationships with customers and stay organized.

Responsibilities

  • Keep the safety of self and others in mind at all times.
  • Park customers’ vehicles in designated parking spots safely and securely, minimizing the potential for accidents.
  • Keep track of keys and vehicles throughout the garage.
  • Provide an exceptional guest experience.
  • Maintain organization at the operation.
  • Create a positive environment for customers and teammates through an enthusiastic approach.
  • Use professional communication and VPNE-approved language choices.
  • Help facilitate the transition at the end of the shift.
  • Provide information about the garage, including hours of operation, rates, and promotions, upon request.
  • Maintain a neatly groomed appearance and meet uniform standards while on the job premises.
  • Perform cleaning duties as assigned.
  • Adhere to the VPNE attendance policy.
  • Follow safety protocols and procedures, wear appropriate safety gear, and promptly report hazards or incidents.
  • Complete damage or accident reports/supports.
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