Garage Porter - Knoxville, TN

Parking Management Company•Knoxville, TN

5d•$14 - $14•Onsite

About The Position

The Garage Porter is responsible for maintaining cleanliness, safety, and organization in parking facilities. This role ensures the garage and surrounding areas are well-kept, assists with minor maintenance tasks, and provides customer support as needed. The ideal candidate is detail-oriented, proactive, and capable of working independently in various weather conditions.

Requirements

High school diploma or general education degree (GED)
A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period.
Candidates must also pass and maintain a clean background check.
Must have the stamina to stand, walk, and lift up to 50 lbs for extended periods, often in varied weather conditions, while maintaining a professional appearance and following uniform and grooming standards.
Flexibility to work nights, weekends, and holidays is required to support guest needs and hotel operations.
Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications.

Nice To Haves

Customer service experience preferred
customer service attitude and a willing, helpful demeanor is mandatory.

Responsibilities

Keep parking areas, stairwells, and elevators clean by sweeping, mopping, removing trash, and performing general upkeep.
Demonstrate accountability by following instructions, completing tasks on schedule, and maintaining a safe work environment through proper equipment use, reporting hazards, and following safety procedures.
Handle difficult or emotional guest situations with professionalism and prompt resolution, ensuring high-quality service and responsiveness to guest needs. Maintain a positive team environment by balancing individual responsibilities, supporting colleagues, and acknowledging team achievements.
Ensure parking signs, pay stations, and other facility equipment are clean, functional, and properly positioned.
Document and report any maintenance issues, safety concerns, or suspicious activity to management.
Help maintain safe walking and driving conditions by addressing snow, ice, or water accumulation in parking areas.
Perform other tasks as needed to support operational goals, while remaining flexible to changing business needs. Attend staff meetings and complete all required training modules on time.