Garage Hiker w/ Valid Driver's License Flexible Schedule

Hotel Monteleone • New Orleans, LA

8d • Onsite

About The Position

This position is located at our Monteleone Parking Garage. The Garage Hiker is responsible for providing a positive first and lasting impression to guests when they arrive and leave the hotel.

Requirements

• Strong customer service and leadership skills
• Ability to push, pull, lift and carry objects weighing up to 50 pounds
• Ability to comply with all hotel’s policies and procedures
• Ability to speak clearly, write legibly, perform basic calculations and work well with other associates
• Ability to work evening shifts including weekends and holidays
• Willingness and ability to work outside in adverse weather conditions including hot, cold, rainy or other weather conditions
• A valid stated issued driver license and no driving violations within the last two (2) years
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
• Compute rate, ratio and percent and to draw and interpret bar graphs
• Apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Deal with problems involving a few concrete variables in standardized situations
• A valid high school diploma or general education degree (GED)
• At least one (1) year of customer service experience

Nice To Haves

• Prior valet and/or driving experience and hospitality experience are highly preferred.

Responsibilities

• Provide claim check and instruct guests on how to reclaim vehicle
• Park guest vehicles in specified areas in a safe and efficient manner
• Retrieve customer vehicles from specified areas in a safe and efficient manner
• Provide travel directions and information on property events and promotions
• Fill out all parking tickets that include make of car, location of car, name of registered guest and marks the ticket for pre-existing damage
• Initial parking tickets
• Ensure all cars are parked and brought down completely safe
• Obey all traffic laws on and off property
• Promote the courteous treatment of customers when resolving guest service issues
• Provide timely and knowledgeable service and then some to each and every guest; always find solutions to guests’ problems
• Greet arriving and departing guests; open passenger door(s) and offer assistance, if appropriate
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED