Garage Hiker w/ Valid Driver's License Flexible Schedule

Hotel MonteleoneNew Orleans, LA
Onsite

About The Position

This position is located at our Monteleone Parking Garage. The Garage Hiker is responsible for providing a positive first and lasting impression to guests when they arrive and leave the hotel.

Requirements

  • Strong customer service and leadership skills
  • Ability to push, pull, lift and carry objects weighing up to 50 pounds
  • Ability to comply with all hotel’s policies and procedures
  • Ability to speak clearly, write legibly, perform basic calculations and work well with other associates
  • Ability to work evening shifts including weekends and holidays
  • Willingness and ability to work outside in adverse weather conditions including hot, cold, rainy or other weather conditions
  • A valid stated issued driver license and no driving violations within the last two (2) years
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
  • Compute rate, ratio and percent and to draw and interpret bar graphs
  • Apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • Deal with problems involving a few concrete variables in standardized situations
  • A valid high school diploma or general education degree (GED)
  • At least one (1) year of customer service experience

Nice To Haves

  • Prior valet and/or driving experience and hospitality experience are highly preferred.

Responsibilities

  • Provide claim check and instruct guests on how to reclaim vehicle
  • Park guest vehicles in specified areas in a safe and efficient manner
  • Retrieve customer vehicles from specified areas in a safe and efficient manner
  • Provide travel directions and information on property events and promotions
  • Fill out all parking tickets that include make of car, location of car, name of registered guest and marks the ticket for pre-existing damage
  • Initial parking tickets
  • Ensure all cars are parked and brought down completely safe
  • Obey all traffic laws on and off property
  • Promote the courteous treatment of customers when resolving guest service issues
  • Provide timely and knowledgeable service and then some to each and every guest; always find solutions to guests’ problems
  • Greet arriving and departing guests; open passenger door(s) and offer assistance, if appropriate
  • Other duties as assigned
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