Garage Valet Coordinator - Front Door Flexible Schedule

Hotel MonteleoneNew Orleans, LA
Onsite

About The Position

The Garage Valet Coordinator organizes and coordinates incoming and outgoing vehicular traffic at the front door of the hotel, greets and registers incoming guests’ vehicles and ensures the doorman has the opportunity to assist guests with their luggage.

Requirements

  • Effectively interact and communicate in English with people from diverse backgrounds
  • Read and comprehend simple instructions, short correspondence, and memos
  • Write simple correspondence
  • Effectively present information in one-on-one and small group situations to customers, clients and co-associates of the hotel
  • Add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals
  • Compute rate, ratio and percent
  • Draw and interpret bar graphs
  • Apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • Deal with problems involving a few concrete variables in standardized situations
  • Valid state issued driver’s license with no driving violations issued within the last two (2) years
  • High school diploma or general education degree (GED)
  • One (1) year customer service experience
  • A valid state issued driver’s license with no driving violations issued within the last two (2) years

Nice To Haves

  • Previous Doorman and/or valet

Responsibilities

  • If the doorman is not present, greet and register incoming guests’ vehicles: open door for guests, say “welcome to the hotel”, ask if they need help with luggage, place the bags from the car onto the sidewalk for the doorman, then have the doorman assist with the luggage, present parking valet ticket, explain to the guest how to retrieve the vehicle, thank the guest for staying with us, and ask if the guest if there is anything else I may assist you with
  • Assist guests by putting their luggage into cabs and out of cabs when Doorman is not available
  • Coordinate incoming and outgoing traffic in order to keep the front door entrance clear of standing vehicles
  • Call cabs for guests when doorman is not available
  • Open doors for all guests
  • Assist guests with directions/restaurant/venues throughout the French Quarter
  • Assist guests with any other requests when the doorman is not available
  • Keep front entrance neat and clean using broom/dustpan
  • Other duties as assigned
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