Gaming Technician (Bridgeport)

Turning Stone Enterprises•Bridgeport, NY

1d•Onsite

About The Position

As a Gaming Technician, you'll be the go-to hero for keeping the action going! From repairing and upgrading gaming terminals to configuring kiosks, keno devices, and even table games with computer interfaces—you’ll make sure the thrill never stops. If you’re passionate about technology and love working in a fast-paced, dynamic environment, this is your chance to join the ultimate game-changing team!

Requirements

An Associate degree in Computer Science or other related technical field and/or minimum equivalent experience of three years working in an IT environment.
Working knowledge of Microsoft Office, Windows Operating Systems, and basic networking concepts. Must be comfortable supporting command line controls and various operating systems.
Ability to conduct basic troubleshooting of electronics; must be able to diagnose and analyze technical problems.
Being comfortable using power and hand tools such as crimpers, drills, soldering irons, saws, screwdrivers, multi meters and wrenches.
Must possess a valid Driver’s License
Ability to stand/walk for long periods of time and lift up to 100 pounds.

Nice To Haves

Positive experienced team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment.

Responsibilities

Consistently provides customer satisfaction through technical support of end users by responding to and following up on support calls (routed by phone, email, radio, and face to face), work requests, and project tasks
Performs repairs, conduct maintenance and upgrades, installments and configurations of all gaming devices including, but not limited to: gaming terminals, kiosks, keno devices, bingo devices, and table games with computer interfaces. Will utilizes all available tools and utilities for solving user issues.
Performs routine preventative maintenance on all equipment per the Gaming Technician maintenance schedule, with assistance from Senior Level Gaming Technician as necessary.

Benefits

Paid weekly
Variety of schedules
Paid time off
Tuition assistance
Career-building professional development
Discounts from dining to fuel to concerts
Team Member appreciation events
Quality healthcare and dental benefits
A robust 401k retirement plan
Dealer School
Finance Scholarship Program
Comprehensive medical, dental, and vision plans
401(k) and life insurance
Work-life balance support includes paid time off, paid holidays, and team member assistance programs.
Wellness programs
Upcoming 5,000-square-foot onsite medical center.
Training programs
Complimentary shuttles
Career development initiatives