Gaming Inspector/ Licensing Background Investigator

COQUILLE INDIAN TRIBE•North Bend, OR
•$25 - $30•Onsite

About The Position

The Gaming Inspector/Licensing Background Investigator processes employee and vendor background investigations and licenses employment applicants. Duties include screening applicants, fingerprinting, creating ID badges, notarizing gaming disclosures, entering disclosure information, and verifying employment history and character references. The role assesses licensing suitability in compliance with National Indian Gaming Commission requirements, Tribal/State Compact provisions, regulations, ordinances, internal controls, and applicable policies and procedures to help maintain the honesty, integrity, fairness, and security of gaming operations. The position also performs gaming inspection duties, including monitoring applicants and casino activity, inspecting gaming materials and equipment, and reporting irregularities or suspicious activity. It prepares reports and provides licensing information to the Gaming Commission. Regular travel to Ko-Kwel Casino Resort/Medford, including overnight stays, is required; local, statewide, and national travel may also occur. Some travel may be required on short notice, and the schedule may occasionally need adjustment. Work is typically performed in an office setting, with occasional exposure to excessive noise or work near moving equipment or machinery. The role requires occasional lifting up to 50 pounds and may involve prolonged sitting and occasional standing, walking, stooping, kneeling, crouching, or crawling. The position must maintain strict confidentiality and comply with applicable statutory and regulatory duties.

Requirements

  • High school diploma or equivalent.
  • Must be at least 21 years of age.
  • Two years of professional experience in regulatory compliance, gaming, or law enforcement.
  • Ability to drive long distances, including trips requiring overnight stays.
  • May be required to obtain Gaming Commission Certification I, II, and III.
  • Ability to quickly learn, operate, and troubleshoot moderately complex software and hardware.
  • Excellent verbal and written communication skills.
  • Ability to prioritize responsibilities, complete assignments on time, and work independently.
  • Availability to occasionally work flexible shifts that may include nights, weekends, and holidays.
  • Proficiency in Microsoft Office applications and Adobe products, including creating, editing, and managing documents and other work materials.
  • Demonstrated integrity, honesty, and dependability.
  • Current Oregon driver’s license in good standing, with no insurability issues as determined by the Tribe’s insurance carrier.
  • Working knowledge of casino operations, departmental procedures, and applicable gaming regulations.
  • Ability to gather, analyze, and interpret technical information and prepare accurate, detailed reports.
  • Ability to maintain professionalism, confidentiality, and objectivity under pressure.
  • Ability to communicate effectively and handle stressful or emotional situations with a pleasant, helpful, and professional manner.
  • Ability to work effectively in a team and contribute to cooperative problem solving in an inclusive workplace.
  • Ability to read and understand complex documents and manuals and write similar documents for others.

Nice To Haves

  • Experience in gaming operations and/or slot machine operations.
  • Background and knowledge of electronic gaming machines and table games, including game rules and cheating techniques.
  • Experience conducting background checks.
  • Knowledge of National Indian Gaming Commission regulations, state gaming requirements, internal controls, and Gaming Commission and casino policies and procedures applicable to Indian gaming facilities, particularly Ko-Kwel Casinos.

Responsibilities

  • Conduct applicant background investigations, including obtaining criminal history information and verifying employment and references.
  • Regulate and monitor Class II and Class III gaming applicants.
  • Fingerprint applicants for submission to the FBI and Oregon State Police (OSP), review criminal history reports, monitor returned fingerprint reports, and follow up on arrest reports.
  • Obtain criminal history information from LEDS, law enforcement agencies, and state and local courts.
  • Obtain and analyze information from outside agencies regarding applicants and licenses; contact personal and employment references.
  • Interview applicants during intake to confirm disclosures are complete and obtain additional information or clarification.
  • Prepare detailed background investigation reports for Gaming Operations employees and vendors for Gaming Commission review.
  • Provide licensing information to the Gaming Commission, research licensing issues, and present relevant information to the Commission.
  • Conduct table games auditions and collaborate with Surveillance and Table Games departments on dealer testing and game security.
  • Inspect and cancel cards and dice daily in accordance with applicable rules and regulations, and promptly report irregularities to the supervisor.
  • Verify, receive, and record incoming gaming machine and software shipments.
  • Verify options on gaming machines that have been RAM-cleared and reconfigured.
  • Monitor gaming machine deliveries, removals, installations, and destruction activities, including placement of gaming seals, and report irregularities.
  • Observe casino activities and report potential problems, suspicious activities, or irregular circumstances to the Gaming Commission.
  • Comply with applicable statutory and regulatory duties and maintain Gaming Commission confidentiality requirements while on and off duty.
  • Travel as required, including regular travel to Ko-Kwel Casino Resort/Medford and overnight stays.
  • Perform other duties as assigned.
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