Gaming Commission Inspector

Turning Stone Enterprises•Verona, NY

11d•$47,000 - $50,000•Onsite

About The Position

As a Gaming Inspector, you will ensure compliance and integrity in gaming operations. Your responsibilities include investigating, arbitrating, and resolving gaming-related complaints or inquiries. You will ensure adherence to Nation-State compact requirements, NIGC minimum internal controls, and internal accounting controls. Collaborating with gaming staff, you will uphold standards of fairness and transparency, contributing to a secure and enjoyable gaming environment. Your attention to detail will be crucial in identifying and addressing potential issues for smooth operation.

Requirements

Bachelor’s Degree in Business Administration, Public Administration, Criminal Justice, Audit, or related field preferred; OR one to two years of professional experience in regulation, gaming, law enforcement or related field, OR an equivalent combination of education and work experience will be considered.
Must be proficient in Microsoft Word, Outlook, and Excel programs.
Strong conflict resolution skills.
Excellent interpersonal skills.
Proven ability to exercise discretion and independent judgment.
Must be able to stand/walk for long periods of time and lift up to 11-20 pounds.

Nice To Haves

Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.

Responsibilities

Observes gaming-related activities and ensures compliance with Nation-State compact requirements and National Indian Gaming Commission internal controls.
Using independent judgment and discretion, investigates and resolves gaming-related complaints or inquiries initiated by patrons.
Collaborates with Surveillance, Games and/or other departments as necessary to thoroughly investigate and resolve complaints.
Verifies validity of large wins at gaming machines, Pull tabs, Bingo and Keno.