Customer Service Gaming Associate
About The Position
Knighted is hiring Gaming Associates for a unique role in the casino industry. This is a part-time position with flexible schedules, offering a fast-paced and interesting work environment. As a Gaming Associate, your role involves close collaboration with casino personnel and dealers, encompassing tasks like handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity. You'll help foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff.
Requirements
- Must be 21 years of age or older
- Authorization to work in the U.S.
- Proficient in mental math (addition, subtraction, multiplication, and division)
- Open availability for the casino's 24/7 hours of operation
- Ability to pass a lifetime background check, credit check, and drug screen for state licensure
- Able to sit or stand at a gaming table for 3 to 4 hours at a time
- Able to use hands and fingers in a dexterous manner (movements include rotating wrists, grabbing, pulling, pushing, pinching, painting, tapping)
- Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location)
- Able to see, speak, and hear clearly during gameplay
- Has necessary vision capabilities: close, distance, color, peripheral, and depth perception
- Comfortable with direct communication and giving corrections when needed
- Able to stay focused and manage stress effectively in fast-paced, high-pressure environments
- Must be able to work full-time to be considered for promotions at this time.
Nice To Haves
- No experience? No problem. Our thorough training program ensures you feel fully prepared for the role, with hands-on learning and a clear understanding of the job.
Responsibilities
- Handling casino chips
- Verifying game fairness and accuracy
- Promptly reporting any suspicious activity
- Fostering exceptional customer service
- Nurturing a positive and professional environment for both guests and colleagues
- Effective teamwork with casino staff
Benefits
- Paid training
- Flexible schedules
- Community Engagement through Knighted Neighbors program
- Career Advancement opportunities
- Equal employment opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
