Customer Service Gaming Associate

Knighted Ventures•Gardena, CA

3d•$21 - $23•Onsite

About The Position

Knighted is expanding rapidly across California and is hosting a virtual hiring event to fill over 20 Gaming Associate openings across two locations. This event aims to streamline the interview process, allowing qualified candidates to be hired and begin training quickly. Selected candidates can commence training as early as Monday, July 20. The role involves customer service, quick thinking, and attention to detail within California's regulated card room casino industry, offering consistent hours and long-term job security.

Requirements

Must be 21 years of age or older.
Authorization to work in the U.S.
Proficient in mental math (addition, subtraction, multiplication, and division).
Open availability for the casino's 24/7 hours of operation.
Ability to pass a lifetime background check, credit check, and drug screen for state licensure.
Able to sit or stand at a gaming table for 3–4 hours at a time.
Able to use hands and fingers in a dexterous manner (rotating wrists, grabbing, pulling, pushing, pinching, tapping).
Able to lift 5–10 pounds for chip management and bank reconciliation.
Able to see, speak, and hear clearly during gameplay.
Necessary vision capabilities: close, distance, color, peripheral, and depth perception.

Nice To Haves

No casino experience required, as comprehensive paid training is provided.

Responsibilities

Provide customer service at a gaming table.
Perform mental math for chip management and bank reconciliation.
Communicate directly with customers and provide corrections when needed.
Stay focused and manage stress effectively in fast-paced, high-pressure environments.
Participate in training programs to learn new games and job functions.
Adhere to state gaming regulations and company policies.