Customer Service Gaming Associate

Knighted Ventures • Bell Gardens, CA

3d • $21 - $23 • Onsite

About The Position

Knighted is expanding rapidly across California and is hosting a virtual hiring event to fill over 20 Gaming Associate openings across two locations. This event aims to streamline the interview process, allowing qualified candidates to be hired and begin training quickly. Selected candidates can commence training as early as Monday, July 20th. The role involves customer service, quick thinking, and attention to detail within the stable and regulated California card room casino industry, offering consistent hours and long-term job security.

Requirements

• Must be 21 years of age or older.
• Authorization to work in the U.S.
• Proficient in mental math (addition, subtraction, multiplication, and division).
• Open availability for the casino's 24/7 hours of operation.
• Ability to pass a lifetime background check, credit check, and drug screen for state licensure.
• Able to sit or stand at a gaming table for 3–4 hours at a time.
• Able to use hands and fingers in a dexterous manner (rotating wrists, grabbing, pulling, pushing, pinching, tapping).
• Able to lift 5–10 pounds for chip management and bank reconciliation.
• Able to see, speak, and hear clearly during gameplay.
• Necessary vision capabilities: close, distance, color, peripheral, and depth perception.

Nice To Haves

• No casino experience is necessary, as a comprehensive training program is provided.

Responsibilities

• Provide customer service.
• Engage in quick thinking and attention to detail.
• Manage chips and perform bank reconciliation.
• Communicate directly with customers and provide corrections when needed.
• Stay focused and manage stress effectively in fast-paced, high-pressure environments.
• Master new games to open doors for increased compensation.
• Participate in community engagement through the Knighted Neighbors program, volunteering at local events and supporting meaningful causes.

Benefits

• Comprehensive Paid Training
• Pay Raises based on mastering new games
• 401(k)
• Student loan resource assistance
• Health insurance
• Vision and dental plans
• Paid time off
• Opportunities for career advancement into leadership roles (supervisors, managers, trainers)
• Consistent hours, reliable schedules, and long-term job security

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed