Gallery Department Staff (Full-Time) Mesa

Bookmans Entertainment Exchange•Mesa, AZ

About The Position

The Gallery Department Staff member leads and promotes a customer-friendly store atmosphere by providing exceptional customer assistance. The role applies knowledge of housewares, toys, and jewelry to buying, processing, and selling merchandise while continually using positive, customer-focused strategies. Staff price, sort, stock, and merchandise all areas of the department, and work at the Incoming Merchandise/Trade counter to buy and price merchandise. This is a full-time position requiring a minimum of 32 hours per week and five shifts per week. Open availability is required for Friday, Saturday, Sunday, and Monday; the schedule may include early mornings, evenings, and mid-shifts.

Requirements

  • Excellent communication, leadership, and customer service skills, including patience, kindness, problem-solving, and the ability to work with diverse communities and customer needs.
  • Professional telephone skills.
  • Ability to adapt to a flexible schedule that may include early mornings, evenings, mid-shifts, and weekends.
  • Diverse product knowledge of housewares, toys, and jewelry.
  • Understanding of Bookmans' pricing, trading, and discount systems.
  • Motivation to learn how to buy, process, and sell Gallery Merchandise.
  • General knowledge of products sold at Bookmans.
  • Knowledge of store sections and layout.
  • Ability to work independently with guidance and direction from the Gallery Department Supervisor/Lead and Store Management.
  • Ability to use reference materials.
  • Ability to conduct oneself in a civil, professional, and respectful manner at work.
  • Open availability to work Friday, Saturday, Sunday, and Monday.
  • Ability to work five shifts per week.

Responsibilities

  • Provide exceptional customer assistance and promote a customer-friendly store atmosphere.
  • Apply product knowledge of housewares, toys, and jewelry to buying, processing, and selling merchandise.
  • Use positive, customer-focused strategies.
  • Price, sort, stock, and merchandise all areas of the department.
  • Work at the Incoming Merchandise/Trade counter to buy and price merchandise.
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