Gallery Attendant

San Antonio Museum Of Art•San Antonio, TX
•Onsite

About The Position

The San Antonio Museum of Art seeks a Gallery Attendant to work in the galleries of the Museum. The ideal candidate must have excellent communication skills and enjoy interacting with the public. This position requires a willingness to stand for long periods of time and a flexible schedule including holidays, weekends, and evening hours. Prior customer service and security-related experience is preferred, and an interest in art and enthusiasm for interacting with visitors is required.

Requirements

  • Must be available to work flexible schedule, including evenings, weekends, and holidays, as needed to meet operational demands.
  • Ability to handle conflicts or difficult situations with professionalism and tact.
  • Excellent observation skills with the ability to quickly identify potential security threats.
  • Excellent surveillance skills.
  • Strong written and verbal communication skills for effective incident reporting and customer interactions.
  • Ability to work independently with minimal supervision while maintaining a high volume of alertness.
  • Must be able to sit and stand for long periods of time.
  • Physical ability to climb stairs and work in a multi-level building.

Nice To Haves

  • Prior customer service and security related experience is preferred
  • Interest in art and enthusiasm for interacting with visitors is required.

Responsibilities

  • Observes and patrols Museum facilities to safeguard and protect assets, staff, public and collection.
  • Reports unusual, suspicious, or unsafe situations to supervisor, acts accordingly to supervisor instructions or set procedures.
  • Respond promptly to alarms and incidents, assessing situations and taking appropriate action.
  • Follows procedures as set forth in the Post Orders manual.
  • Issues courteous, concise, and clear information to the public to provide for a safe and secure Museum experience.
  • Monitors and inputs information into the Museum’s Fire and Security computer system.
  • Performs other duties as assigned by the Visitation Supervisor or Visitation Manager.
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