GALLERY ATTENDANT

SAN ANTONIO MUSEUM OF ART•San Antonio, TX

3d•Onsite

About The Position

The San Antonio Museum of Art seeks a Gallery Attendant to work in the galleries of the Museum. The ideal candidate must have excellent communication skills and enjoy interacting with the public. This position requires the willingness to stand for long periods of time and a flexible schedule including holidays, weekends, and evening hours. Prior customer service and security-related experience is preferred, while an interest in art and enthusiasm for interacting with visitors is required.

Requirements

Must be available to work flexible schedule, including evenings, weekends, and holidays, as needed to meet operational demands.
Ability to handle conflicts or difficult situations with professionalism and tact.
Excellent observation skills with the ability to quickly identify potential security threats.
Excellent surveillance skills.
Strong written and verbal communication skills for effective incident reporting and customer interactions.
Ability to work independently with minimal supervision while maintaining a high volume of alertness.
Must be able to sit and stand for long periods of time.
Physical ability to climb stairs and work in a multi-level building.
Must provide documentation to establish identity and legal authorization to work in the United States.

Nice To Haves

Prior customer service experience is preferred.
Prior security related experience is preferred.
Interest in art is required.
Enthusiasm for interacting with visitors is required.

Responsibilities

Observes and patrols Museum facilities to safeguard and protect assets, staff, public and collection.
Reports unusual, suspicious, or unsafe situations to supervisor, acts accordingly to supervisor instructions or set procedures.
Respond promptly to alarms and incidents, assessing situations and taking appropriate action.
Follows procedures as set forth in the Post Orders manual.
Issues courteous, concise, and clear information to the public to provide for a safe and secure Museum experience.
Monitors and inputs information into the Museum’s Fire and Security computer system.
Performs other duties as assigned by the Visitation Supervisor or Visitation Manager.