Gallery Interpreter

Petersen Automotive Museum•Los Angeles, CA
•$20 - $20•Onsite

About The Position

The Gallery Interpreter serves as the primary storyteller and host on the museum floor, delivering 5-star customer service to every visitor. This role brings our world-class exhibits to life through engaging, inquiry-based interpretation, guided tours, and interactive experiences. Working in close partnership with Museum Security, the Gallery Interpreter ensures a dynamic, safe, and enjoyable environment—protecting our legendary collection while sharing the passion and history behind it.

Requirements

  • Strong public communication and interpersonal skills, with a natural ability to connect with diverse audiences and keep guests engaged.
  • High learning agility to absorb, retain, and enthusiastically share knowledge about automotive history, museum exhibits, and ongoing programs.
  • Proficient with digital tools (Google Workspace, email) and interactive gallery tech.
  • A warm, service-oriented host dedicated to delivering a 5-star visitor experience.
  • A proactive team player who thrives in a high-energy, public-facing environment and works seamlessly alongside security and operations staff.
  • Respectful and vigilant regarding the preservation and safe handling of collection objects and gallery assets.
  • 1–2 years of experience in customer service, public speaking, teaching, or hospitality.

Nice To Haves

  • Experience with design tools like Canva is a plus.
  • Museum/attraction experience preferred.

Responsibilities

  • Spark curiosity and deep engagement across all galleries—including special zones like the Forza Motorsports experience and the Vault—using inquiry-based interpretation techniques and interactive tools (iPads, activity materials, hands-on aids).
  • Lead memorable guided tours and provide detailed insights into the museum's collection, history, and featured exhibitions.
  • Answer visitor questions, offer directions, and champion guest opportunities such as membership, upcoming events, and educational programs.
  • Maintain the daily presentation, cleanliness, and operational readiness of all exhibition spaces.
  • Collaborate with security staff to monitor gallery spaces, ensuring objects and resources are handled safely and encouraging visitors to help protect our rare collection.
  • Support special museum functions, with opportunities to represent the team as a Gallery Interpreter during private after-hours events.
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