Gallery Activation Coordinator (18-month contract)

Royal Ontario Museum • Toronto, ON

4d • CA$74,303 - CA$84,917 • Onsite

About The Position

The Royal Ontario Museum (ROM) is seeking a Gallery Activation Coordinator to help bring ROM's galleries to life through engaging visitor experiences and interactive programming. This role involves overseeing the day-to-day operations of gallery learning spaces, leading the planning, delivery, and continuous improvement of hands-on visitor experiences. The coordinator will work closely with staff, volunteers, curators, and cross-functional teams to create welcoming, inclusive, and educational activations that inspire visitors of all ages, particularly families and young learners. This position combines operational leadership, program development, team supervision, and visitor engagement.

Requirements

• Bachelor's degree in Education, Museum Studies, Arts, Sciences, Cultural Studies, or a related discipline, or an equivalent combination of education and experience
• Minimum three (3) years of experience developing and delivering educational or public programming, preferably within a museum, gallery, cultural institution, or similar environment
• Experience designing engaging learning experiences for families, children, and diverse audiences
• Experience supervising staff, volunteers, or facilitators
• Demonstrated project management and budget management experience
• Strong customer service orientation with a passion for creating welcoming and inclusive visitor experiences
• Excellent leadership, interpersonal, communication, and conflict resolution skills
• Strong organizational, planning, and problem-solving abilities
• Experience collaborating with multiple stakeholders and cross-functional teams
• Proficiency with Microsoft Office and standard workplace technology
• Understanding of experiential learning, lifelong learning, and diverse learning styles
• Availability to work weekends, evenings, holidays, and other peak operational periods

Nice To Haves

• Experience in a unionized environment is considered an asset
• Fluency in French or another language is considered an asset

Responsibilities

• Oversee the operational needs of gallery learning spaces during peak times, including budget monitoring, reporting, customer service, staff scheduling and supervision, payroll, and other administrative tasks.
• Coordinate and contribute to content development and educational initiatives in gallery learning spaces, including theme selection, setting academic goals, research, writing, and collaborating with curatorial staff to source appropriate objects.
• Evaluate programs to ensure effectiveness, recommend future improvements, and report results to management and team members.
• Collaborate with various departments (custodial, security, facilities, and others) to maintain the safety and upkeep of galleries and learning spaces.
• Work closely with Hands-on Gallery Coordinators to ensure smooth operations and clear communication across gallery spaces.

Benefits

• Comprehensive benefits coverage: For permanent and full-time contract positions (conditions apply), enjoy paid benefits for individuals and families, a health spending account, and an Employee Assistance Program.
• Worry-free retirement savings: With our pension plan, you benefit from an employer-matched Defined Benefit contribution plan, which provides predictable lifetime retirement income, survivor benefits, and early retirement options without the stress of investment decisions.
• Support for new parents: Enjoy a parental leave top-up to 95 percent of your salary for 17 weeks, helping you balance work and family life.
• Perks: Free ROM membership for permanent full-time and part-time staff, plus discounts to over 200 attractions through Attractions Ontario.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level