GA Tech Support

GM • Lake Orion, MI

49d • Onsite

About The Position

The Tech Support role is responsible for delivering technical assistance for plant systems, equipment, and users while ensuring safe, efficient, and reliable operation of technology within the manufacturing environment.

Requirements

• Experience in technical or maintenance support roles
• Ability to diagnose equipment, system, network, or software issues
• Ability to read/interpret technical documentation
• Strong communication and problem‑solving skills
• Understanding of plant safety standards.
• Must be willing to work any shift, including 2nd or 3rd
• Overtime may be required

Nice To Haves

• Experience with automation or industrial control systems.
• Knowledge of Ethernet/IP
• Automotive or high-volume manufacturing experience.
• Strong analytical ability
• Familiarity with GMS or similar methodologies

Responsibilities

• Provide hands-on technical support for plant systems, equipment, networks, and user requests.
• Troubleshoot hardware, software, automation systems, and equipment-level networks.
• Conduct routine checks, tests, and verifications; evaluate results and recommend corrective actions.
• Assist in documentation, maintenance, and updating of technical procedures.
• Support preventative maintenance activities.
• Coordinate with Controls, Engineering, and Maintenance teams.
• Train personnel on technical issues.
• Assist in root-cause analysis.
• Maintain strong communication across teams.
• Enforce safe work practices

Benefits

• From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.
• Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed