68019644 - FX PROGRAM DIRECTOR / ADS FOR ENTERPRISE TECHNOLOGY & DIGITAL MODERNIZATION

State of Florida•TALLAHASSEE, FL

2d•Onsite

About The Position

This position serves as the Assistant Deputy Secretary for Enterprise Technology & Digital Modernization, within the Agency for Health Care Administration. This position provides senior leadership and strategic direction over the Agency’s enterprise technology portfolio, large-scale Medicaid technology modernization initiatives, and the Enterprise Program Management Office (EPMO). Under the direction of the Deputy Secretary, this role drives the vision, governance, and execution of transformational digital initiatives that advance the Agency’s mission of Better Health Care for All Floridians. Interfaces with business units, the EPMO, and Strategic Enterprise Advisory Services vendors for the purpose of enterprise technology strategy development, solution discovery, service management, risk management, and stakeholder relationship management. Serves as the senior technology leadership linkage between business units and the executive level. Proactively serves as the primary point of contact for executive leadership, business line managers, and key internal and external stakeholders. The Division of Enterprise Technology & Innovation is driving a transformation to ensure the Agency’s mission of Better Health Care for All Floridians continues for generations to come through cutting-edge technology, modernized systems, and innovative program delivery. Come join us and … •Lead the strategy and execution of large-scale enterprise technology and Medicaid modernization initiatives with statewide impact; •Take part in one of the largest transformation initiatives in Florida’s history and make a lasting impact for millions of people statewide; •Collaborate with a high-performing team known for diligence, innovation, and being recognized as a national leader among similar programs; •Enjoy benefits offered as a State of Florida employee, including health insurance options; pension and investment retirement plans; and sick and annual leave

Requirements

5 years of experience in managing and leading large scale modernization projects
5 years of experience working with government contracts or public sector IT initiatives.
5 years of experience in Health Care management and working with external vendors and stakeholders.
5 years of experience managing communications for complex, technical projects involving multiple stakeholders (e.g., government agencies, healthcare providers, IT vendors).
5 years of experience in healthcare, Medicaid, or public health sectors, ideally working with IT systems or digital transformation projects.

Nice To Haves

Knowledge of Medicaid programs, policies, procedures, and regulations is preferred (e.g., CMS guidelines, Florida Statutes)
Knowledge of IT systems, such as Medicaid Management Information Systems (MMIS), health information exchanges (HIE), Integrated Eligibility Systems(IE) or electronic health records (EHR).
Knowledge of data visualization tools (e.g., Tableau, PowerBI) to present system performance or project updates effectively.
Knowledge of healthcare compliance requirements, including HIPAA, to ensure communications adhere to privacy and security standards.
Knowledge in change management communications to support user adoption of new IT systems among healthcare providers and beneficiaries.
Knowledge of plain language principles and accessibility standards (e.g., 508 Compliance) to ensure materials are understandable and usable by all.
Strong project management skills to oversee communication campaigns, coordinate with cross-functional teams (e.g., IT, policy, legal), and meet deadlines.
Exceptional interpersonal skills to build trust with diverse stakeholders, including low-income populations served by Medicaid.
Analytical Skills: Ability to measure the effectiveness of communication campaigns using metrics (e.g., engagement rates, stakeholder feedback) and adjust strategies accordingly.
Ability to develop and execute a comprehensive communications strategy tailored to diverse audiences (e.g., Medicaid beneficiaries, healthcare providers, state officials, IT teams).
Ability to effectively translate technical IT concepts (e.g., system upgrades, data interoperability) into accessible language for varied audiences.
Ability to navigate government regulations and tailor communications to meet federal and state reporting requirements.
Ability to manage crisis communications, such as addressing system outages or public concerns about IT changes.
Ability to navigate and participate in multiple daily meetings both virtually and in person.
Ability to travel with or without accommodations.
PMI Certified Project Management Professional
Florida Certified Contract Negotiator
Florida Certified Contract Manager

Responsibilities

Provides executive-level leadership for Enterprise Technology initiatives, overseeing the planning, execution, and delivery of large-scale modernization programs across the Agency.
Serves a lead role in enabling the Agency to achieve strategic objectives through the effective use of technology.
Works with business units and executives to develop and execute the enterprise technology strategy and vision across the Agency’s business units and, as applicable, other State agencies.
Must have strong understanding of each business unit and enterprise leadership expectations to include their business drivers for success, process improvement approaches, and digital transformation goals.
Successfully manage relationships with customers and all stakeholders; Report and escalate to management as needed; Coordinate internal resources and third parties/vendors for enterprise technology programs; Sets deadlines, assigns responsibilities, and monitors the progress of projects and releases; Monitor changes to project scope, project schedule, and project costs using appropriate verification techniques; Measure project performance using appropriate tools and techniques; Perform risk management to minimize project risks; Prepare reports regarding status of programs for both internal and external review; Establish and maintain relationships with third parties/vendors;
Create and maintain comprehensive program documentation, legislative budget requests, and supporting documents.
Provide subject matter expertise on enterprise technology, which may include delivering presentations about the Agency’s modernization portfolio and communicating the purpose, value, and importance of digital transformation initiatives.
Oversee the complete program lifecycle for large modernization projects.
Assist in the production of business cases that quantify potential business benefits.
Coordinate and manage the creation and maintenance of procurement documents (e.g., Invitations to Negotiate).
Successfully lead all Medicaid Technology Modernization programs through federal certification; Ensure compliance with Medicaid Information Technology Architecture (MITA) standards; Maintain all federally required Advanced Planning Document (APD) reporting to ensure continuation of the enhanced federal match of funds.
Lead and mature the Enterprise Program Management Office (EPMO), establishing consistent program governance frameworks, delivery standards, and performance metrics across all enterprise technology initiatives; Effectively manage all contracts related to the support, implementation, and delivery phases of modernization programs; Conduct vendor management activities and ensure open dialog between and among solution and support vendors; Establish a culture of continuous quality improvement between vendors and Agency staff.

Benefits

Health insurance options
Pension and investment retirement plans
Sick and annual leave
Health insurance (i.e., individual and family coverage) to eligible employees
Life insurance; $25,000 policy is free plus option to purchase additional life insurance
Dental, vision and supplemental insurance
State of Florida retirement options, including employer contributions
Ability to earn up to 176 hours of paid annual leave as a new employee with the State of Florida
Ability to earn up to 104 hours of sick leave annually
Nine paid holidays and 1 personal holiday each year
Opportunities for career advancement
Tuition waivers (accepted by major Florida Colleges/universities)
Student loan forgiveness opportunities (eligibility required)
Training opportunities
Flexible Spending Accounts
Shared Savings Program for select medical services
Lower copays for prescription drugs
Health and Wellness discounts