FWSP Student Clerical - Enrollment Services

University of Central OklahomaEdmond, OK
$8 - $8Onsite

About The Position

This is a Federal Work Study Program (FWSP) student clerical position with Enrollment Services in Student Affairs, in which the student will perform computer and customer service-related duties in an office setting. Hours per Week Up to 25 hours per week. Flexibility offered, Monday-Friday, 8am-5pm.

Requirements

  • Must be enrolled at least half-time (6 hours for undergraduates, 5 hours for graduates) for Fall/Spring Semesters.
  • F1/J1 Visa students must be enrolled full-time (12 hours for undergraduates, 9 hours for graduates).
  • Must be enrolled in at least 3 summer credit hours or be enrolled in the upcoming fall semester for Summer Semester employment.
  • FWSP positions require enrollment in at least 6 credit hours (undergraduate) or 5 credit hours (graduate).
  • New incoming students are not eligible until the semester they begin classes.
  • Place high importance on punctuality and dependability.
  • Be a positive first contact for all visitors to Enrollment Services.
  • Assist students with enrollment and university business-related issues.
  • Excellent written and verbal communication skills.
  • Ability to remain calm under pressure.
  • Basic knowledge of office equipment (copier, fax, scanner, etc.).
  • Computer literacy, including Microsoft Office programs (Word, PowerPoint, Excel, and Outlook).
  • Efficiency to research data on the internet.
  • Ability to multitask.
  • Honor the importance of confidentiality with office matters.
  • Sensitivity of intercultural communication.
  • Good interpersonal skills.
  • Must be awarded work study through the Office of Financial Aid & Scholarships.
  • Provide a copy of current class schedule upon applying.

Nice To Haves

  • Individual who can balance both the student and work sides of life successfully.
  • Proven track record of attendance.
  • Willing spirit as an enthusiastic, dependable, team-minded player.
  • Honor the established protocols for Enrollment Services.
  • Teachable spirit with the ability to show attention to detail.
  • Demonstrate a professional attitude and appearance.

Responsibilities

  • Perform clerical and customer service-related duties.
  • Utilize computer for various tasks.
  • Engage in typing, making copies, and filing documents.
  • Answer telephones and take messages.
  • Perform data entry.
  • Process transcript requests.
  • Scan documents.
  • Run office errands.
  • Answer questions from students, faculty, and staff.
  • Assist the front area of Admissions.
  • Provide customer service to students, faculty, and staff.
  • Perform other duties as assigned.
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