FWS - Admissions

Gwinnett Technical College•Lawrenceville, GA

2d•Onsite

About The Position

This job is a Federal Work Study, non-benefited position in the Student Affairs Division that reports to the Director of Admissions and Coordinator. Federal Work-Study (FWS) is a federally funded program by the Department of Education. This program provides part-time jobs for undergraduate students with significant financial need and is administered by the FWS Coordinator, and the Office of Financial Aid, in accordance with the law, federal regulations, and with instructions from the United States Department of Education. Under close supervision, provides clerical support and office assistance to Admissions Office and related personnel.

Requirements

Currently enrolled Gwinnett Technical College student who is in good academic standing and eligible for funds through the Federal Work Study Program for the current semester.
Candidates must be available approximately 19 hours per week.
Ability to use computer programs
Ability to handle multiple tasks at once and prioritize workload
Ability to provide support services to both internal and external customers
Ability to use proper judgment in selecting which issues to handle or re-direct
Ability to identify customers’ issues and provide satisfactory resolution.

Nice To Haves

One to two years of office experience.

Responsibilities

Assists in organizing and executing routine activities and special projects; provide information to internal and external customers; other duties as assigned.
Make copies of materials as needed.
Assist department personnel as needed.
Provide information regarding Gwinnett Technical College to internal and external customers.
Displays a high level of effort and commitment to performing work; operates effectively within the organizational structure; demonstrates trustworthiness and responsible behavior.
Demonstrates eagerness to learn and assume responsibility; seeks out and accepts increased responsibility; displays a "can do" approach to work.
Shows persistence and seeks alternatives when obstacles arise; seeks alternative solutions; does things before being asked or forced to by events.
Works within the system in a resourceful manner to accomplish reasonable work goals; shows flexibility in response to process change and adapts to and accommodates new methods and procedures.
Accepts direction and feedback from supervisors and follows through appropriately.
Works when scheduled; begins and ends work as expected; calls in according to policy when arriving late for work or when absent; observes provisions of Fair Labor Standards Act; observes policies on break and lunch periods; uses work time appropriately.
Provides customer service.
Assessing the accuracy, neatness and thoroughness of the work assigned.