Interested in a Future Opening in Sales or Delivery?

Lucid Motors

8d•Onsite

About The Position

This posting is intended to build a talent pipeline for future openings for our Lucid Studio and Delivery Centers. While there may not be a current vacancy at this time, we are proactively connecting with individuals who are interested in joining our team as opportunities arise. By applying, you are expressing interest in being considered for anticipated or upcoming roles, and a member of our team may reach out when a position becomes available. At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility. At Lucid, our Studios and Delivery Centers are where human experience meets cutting‑edge technology. We’re always looking to connect with talented individuals who are passionate about delivering exceptional customer experiences, operating at the highest standard, and helping shape the future of electric mobility.

Requirements

A customer‑first mindset with a passion for creating meaningful, memorable experiences
Strong communication skills and the ability to build trust quickly
Comfort operating in a fast‑paced, ambiguous retail environment
Accountability, professionalism, and pride in representing the Lucid brand
Curiosity and willingness to learn new technologies, processes, and products
Alignment with Lucid’s values around sustainability, innovation, and excellence
Ability to work evenings and weekends in a retail environment
Ability to obtain appropriate state DMV licensing, where applicable
Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire
Sales Specialists (fixed hourly + uncapped bi-weekly commission)
Studio Associate (Unlicensed locations) (fixed hourly + bi-weekly market performance bonus)
Delivery Associates
Vehicle Operations Assistants
Vehicle Operations Specialists
Delivery Manager
Studio Manager (Retail Management)
Market Leader (Retail Management)

Nice To Haves

Ability to work evenings and weekends in a retail environment
Ability to obtain appropriate state DMV licensing, where applicable
Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Responsibilities

Guide customers through a personalized end‑to‑end sales journey by assessing needs, demonstrating product expertise, conducting test drives, and maintaining strong relationships that convert interest into loyal Lucid ownership.
Own the sales pipeline and transaction process by managing CRM activity in Salesforce, meeting sales goals, facilitating financing and documentation, and coordinating closely with Financial Services and Delivery teams to ensure a smooth order‑to‑delivery experience.
Deliver a premium, brand‑defining experience through clear communication, deep knowledge of the competitive EV landscape, and a goal‑driven mindset that pairs exceptional customer experience with high performance.
Serve as a Lucid brand ambassador and first point of contact by welcoming guests, creating excitement around Lucid products, capturing leads, and delivering personalized, high‑touch customer interactions that begin each customer’s journey.
Engage, educate, and inspire customers by assessing needs, communicating product and community benefits, conducting test drives, leveraging CRM tools to manage pipelines, and articulating Lucid’s advantages within the premium EV landscape.
Support studio operations and brand excellence by maintaining pristine studio presentation, identifying process improvements, assisting with daily operations and events, and contributing flexibly to a fast‑paced, dynamic retail environment.
Deliver exceptional, personalized vehicle handoffs by guiding customers through Lucid vehicle features, setting clear expectations before delivery, answering post‑delivery questions, and representing the brand with professionalism and enthusiasm.
Own the end‑to‑end delivery and lease‑end process by managing delivery and grounding pipelines, ensuring vehicle readiness, completing quality checks, accurately documenting all activity in Salesforce, and finalizing required paperwork.
Coordinate seamless delivery operations by staging vehicles, arranging final‑mile transport, supporting offsite and remote deliveries, and assisting with daily operations to ensure a smooth, customer‑centric experience.
Support vehicle readiness and lot operations by washing, staging, charging, updating software, and organizing vehicles to ensure they are prepared for sale or customer delivery.
Facilitate vehicle movements and logistics by transporting customer, inventory, and loaner vehicles; coordinating with external carriers; and assisting with loading, unloading, inspections, and documentation.
Enable smooth daily delivery operations by supporting the Delivery team with hands‑on operational tasks, adapting to changing priorities, and delivering a consistently positive Lucid customer experience.
Manage onsite vehicle inventory and readiness, ensuring accurate tracking, clean and organized lots, and vehicles that are charged, updated, inspected, and ready for sale or delivery.
Coordinate vehicle flow and logistics by partnering with internal teams on inbound shipments, intake inspections, repairs, lease returns, trade-ins, fleet vehicles, and transfers between locations.
Support sales and the customer experience by providing clear vehicle status, assisting with deliveries during peak periods, and maintaining operational excellence that reflects the Lucid brand.
Lead and develop high‑performing delivery teams by overseeing Delivery Associates and Vehicle Operations Specialists and Assistants, coaching for excellence, ensuring compliant, accurate transactions, and delivering a seamless, customer‑centric vehicle delivery experience.
Own delivery, trade‑in, lease‑return, and inventory operations by managing vehicle readiness, forecasting and flow, trade‑in intake and inspections, documentation accuracy, and cross‑functional coordination with Sales, Financial Services, Remarketing, Service, and logistics partners.
Drive operational excellence and brand standards by managing delivery pipelines, resolving escalations, using data and Salesforce insights to remove barriers, uphold compliance, and ensure every customer touchpoint reflects Lucid’s premium brand promise.
Lead and develop a high-performing sales team: Directly manage, coach, and train Sales Specialists/Studio Associates and Brand Ambassadors to achieve sales, test drive, and delivery targets while building strong pipelines and product expertise.
Own studio performance and operations: Drive business results through data-driven decisions, goal setting, and hands-on leadership while ensuring seamless studio operations, scheduling, merchandising, and end-to-end customer journey.
Deliver exceptional customer experiences: Champion a premium, best-in-class experience across all touchpoints, support escalations, engage VIP clients, and model elevated selling behaviors that bring the Lucid brand to life.
Own market performance & growth: Lead overall studio operations, sales performance, and outbound marketing—analyzing trends, setting strategy, and executing initiatives to meet or exceed targets while expanding Lucid’s market share
Drive brand awareness & demand generation: Plan and execute local marketing, events, and partnerships to elevate the Lucid brand, create exceptional customer experiences, and convert interest into ownership.
Lead, develop, and inspire teams: Coach and develop high-performing teams, build talent pipelines, and foster strong employee engagement while maintaining accountability to KPIs, operational excellence, and customer satisfaction.