Furniture Service Technician, Domicile

Havertys • Manassas, VA

1d • Onsite

About The Position

Havertys Furniture is seeking a Furniture Repair and Refinish Technician who enjoys working with their hands to build or repair items. This role involves visiting customers' homes to repair various types of furniture, including upholstery, cabinets, and leather goods, using specific methods and materials. The technician will drive a company-provided van, evaluate repair needs, represent the company professionally, and create detailed reports for the customer service team. The position requires maintaining the service van and tools in good condition.

Requirements

• Must be 21 and have a valid driver’s license and good driving record
• Must have a current Driver’s License and have a clean driving record with minimal moving violations.
• Must be able to achieve DOT Certification (company paid).
• High school graduate or GED.
• Proven ability to work with hands, build and repair with demonstrated mechanical aptitude.
• Candidates must successfully complete a physical assessment to be considered for the position.
• Able to communicate effectively using speech, hearing, and customer service skills.
• Must be able to pass background requirements and drug screen including THC testing.

Nice To Haves

• Technical school graduates preferred.

Responsibilities

• Visit customers’ homes and repair merchandise (Furniture, Upholstery, Cabinets, Leather, etc.) using methods and materials such as Burn-in Soft Fill, Bondo, dry powders for color, aerosol lacquers, shading lacquers, buffing fine scratches from dressers, nightstands, and tabletops, and gluing and clamping components.
• Drive company-provided technician van to customer homes.
• Return van to store after shift.
• Evaluate furniture repairs and actions needed to satisfy our customers.
• Represent Havertys Furniture professionally while visiting the customers' homes and inspecting their furniture.
• Inspect, repair furniture, and help to resolve the customers' furniture-related issues.
• Create accurate on-site home reports, with photos and description of damaged merchandise for the Customer Service team to review.
• Inspect and keep the service van and tools in good condition.

Benefits

• Paid comprehensive training.
• Flexibility to draw pay between pay cycles with our Daily Pay Program.
• 401K program with a company match of 4%.
• Generous benefits package with premier medical, dental, and vision partners.
• Paid time-off includes vacation, sick time, personal days, company holidays.
• Ability to advance within the company if desired.
• Opportunities to give back to the community.
• Substantial associate discount on our quality merchandise.
• Bonus program for Team Member Referrals.
• Educational financial assistance.
• Complimentary health and wellness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED