Fundraising Associate (Full-time w/ benefits)

Golden Gate National Parks Conservancy•San Francisco, CA

2d•Hybrid

About The Position

The Fundraising Associate is a key member of the Development team, supporting fundraising efforts through accurate data management, gift processing, donor communications, and event coordination. This role ensures the integrity of donor records in Raiser’s Edge, provides essential reporting for development activities, and collaborates with colleagues to maintain high standards of donor stewardship and operational excellence. This position is non-exempt, full-time. You must already be based in or willing to relocate to the San Francisco Bay Area. This position requires at least 3 days per week onsite, either in office (Fort Mason) or visiting our employees on location at our incredible park sites (for example, Alcatraz, Muir Woods, and Crissy Field).

Requirements

Proficiency and enjoyment of computer tasks such as gift entry, database updating and mail merges
Familiarity with CRM applications (such as Raiser’s Edge) and Microsoft suite of programs
Strong attention to detail and ability to manage information accurately.
Interest in learning fundraising, donor relations, and nonprofit operations.
Comfort working with databases, spreadsheets, and technology; willingness to learn new systems.
Strong organizational skills and ability to manage multiple priorities.
Excellent customer service and interpersonal skills.
Capable of interacting professionally with donors, staff across various departments, and outside support vendors.
Strong written and verbal communication skills.
Ability to work both independently and collaboratively.
Adaptable and comfortable learning in a dynamic environment.
Commitment to diversity, equity, inclusion, and belonging.
High integrity and confidentiality handling sensitive donor and organizational information.
One to two years of professional experience in an administrative, customer service, operations or fundraising.
Experience working with databases, CRM systems, or record-keeping tools preferred (with Raiser’s Edge experience a plus but not required).
Equivalent combinations of education, volunteer experience, internships, and transferable skills are welcomed.

Nice To Haves

Nonprofit environment experience preferred.
Raiser’s Edge experience a plus but not required.

Responsibilities

Process gifts and donations received through a variety of channels, including online giving, checks, donor-advised funds, stock gifts, and other payment methods.
Enter and maintain donor and constituent records with accuracy and attention to detail.
Support the import and review of online gifts, event registrations, and constituent information into fundraising systems.
Assist with gift acknowledgments and donor communications to help ensure supporters are thanked and recognized in a timely manner.
Partner with Development and Finance colleagues to help reconcile donations and address gift-related questions.
Maintain organized records and documentation related to gifts and donor activity.
Identify opportunities to improve processes and contribute ideas that enhance efficiency and donor service.
Support the Individual Giving and Capital Campaign Teams with creating and managing queries, reports, dashboards and imports in Raiser’s Edge, including invitation lists, financial updates, and donor renewal analyses.
Work with the Associate Director of Donor Database and Development Operations and the Development Prospect Manager to monitor database accuracy, addressing inconsistencies and recommending corrective actions.
Provide updates for campaign tracking, prospect management, and other development priorities.
Work with the Development Prospect Manager on updates to the donor database, included but not limited to: donor communications, donor profiles, team strategies, follow-ups and solicitations.
Support the development of stewardship, communications materials, and outreach plans for the Parks Conservancy Silver Lupine Circle legacy program.
Document planned gifts and ensure compliance with organizational policies.
Liaise with the Finance and Development teams to track all endowment records, proposals, payment schedules, and gift agreements.
Generate annual reports, acknowledgments, and communications for Parks Conservancy endowment programs.
Ensure timely acknowledgment of all gifts over $1,500 and campaign donations.
Collaborate with the Individual Giving Team to manage and track the Trustee Fund, including, solicitations, acknowledgments and annual reporting.
Update acknowledgment templates and procedures annually or as needed.
Support CEO and Development Committee Co-Chair thank you letters and acknowledgments, including annual holiday card outreach.
Assist in pulling donor lists for solicitations and renewals.
Collaborate with Communications to develop solicitation and stewardship materials.
Draft and distribute solicitation letters and stewardship materials for key donor groups, such as Trustees, Silver Lupine Circle (legacy donors), and campaign donors.
Serve as the team lead for webpage updates related to fundraising campaigns.
Respond to donor inquiries via email and phone as needed.
Provide administrative support for the Chief Development Officer, including calendar management, travel support, expense reporting, data entry, and meeting preparation (as needed).
In partnership with the Chief Development Officer, organize and support Development Committee meetings, including scheduling, materials preparation, pre-read coordination, logistics, note-taking, and follow-up.
Maintain Development Committee records, rosters, and annual planning documents, and ensure smooth communication with committee members and staff.
Assist with logistics, coordination, and materials development for CDO-led board engagements, including the Development Committee.
Support Recruitment & Onboarding support for Branch candidates—including interview scheduling, communications, and ensuring a seamless new-hire experience, as needed.
Provide support for donor events, site tours, and meetings.
Prepare materials, take notes, and assist with follow-ups for committee and internal meetings.
Performs Other Duties as Assigned in support of branch and organizational responsibilities