Functional Manager - Enterprise Resource Planning (ERP)

Shelby County Schools•Memphis, TN

About The Position

Works under limited direction to develop, implement, and sustain a comprehensive, collaborative, high-quality support team for the Enterprise Resource Planning (ERP) system, Oracle Fusion, across Human Resources, Finance, and Business Operations. The role oversees ERP functional support and changes, coordinates with business owners, Information Technology, District Leadership, and technical support, and ensures business requirements are translated into effective system solutions. Performs other related duties as assigned or directed.

Requirements

Bachelor’s degree from an accredited college or university in Education, Computer Science, Information Technology, or a related field, plus five years of related experience; alternatively, an equivalent combination of related education and experience totaling nine years.
Proof of education, training, and/or experience is required.

Nice To Haves

Strong technical background and extensive knowledge of Finance, HR, Fixed Assets, Inventory, and Procurement.

Responsibilities

Collaborate with business owners and Information Technology (IT) to develop short- and long-range Oracle system priorities and support.
Gather, evaluate, document, and prioritize business needs and requirements, translating them into functional specifications.
Manage and oversee ERP team assignments and the identification of business requirements, functional and process design (including scenario design and flow mapping), prototyping, testing, training, and support procedures.
Guide functional advisors in taking a holistic approach to operational, integration, quality, and performance goals for solutions.
Lead the evaluation, planning, development, and scheduling of ERP functional changes and upgrades.
Manage, coordinate, prepare, and oversee strategic operational initiatives aligned with ERP system functionality.
Manage business relationships to establish collaborative, customer-focused engagements.
Initiate and participate in regularly scheduled meetings with District Leadership to collaborate and review priorities.
Promote and maintain partnerships with the Technical Support Team to ensure business needs are met in a timely manner and encourage accountability, customer service, and responsiveness.
Coordinate with related teams or departments to understand functional and operational needs and connect and translate requirements for ERP technical support.
Perform other related duties as assigned or directed.