Functional Consultant, Salesforce Core
About The Position
This team is passionate about creating innovative Salesforce solutions to transform businesses. We specialize in Salesforce Sales/Service Cloud, Loyalty Management, and Salesforce Industries implementations, in collaboration with other teams, such as Marketing Cloud or Commerce Cloud, as needed. We thrive on innovation, creativity, collaboration, and out-of-the-box thinking as we deliver exceptional results for our clients. We serve a wide range of clients, across many different industry verticals, with projects ranging from simple, out-of-the-box implementations to fully custom solutions that rely very little on standard functionality. We are looking for a Functional Consultant in the Salesforce space who will help lead implementation projects for our client businesses. You will collaborate closely with both the project team and the client to design and implement Salesforce solutions that are purpose-built to meet each client’s specific needs. Your focus during any project will primarily be driving the on-platform configuration of the solution. You will work projects from start to finish but may be assigned to 2-3 projects at a time.
Requirements
- Required certifications (at least one of): Administrator, Advanced Administrator, Platform App Developer
- 3-5 years of experience as a Salesforce professional
- 2+ years of experience implementing multiple Salesforce Sales/Service Cloud solutions.
- Previous experience implementing custom Sales/Service Cloud solutions.
- Excellent client management skills managing internal and external relationships.
- Must work well with a variety of individuals, and display client and internal team leadership.
- Experience with the Atlassian suite or comparable products for feature/ticket backlog management and documentation.
- Experience assessing Salesforce solutions to ensure compliance with industry or regional regulations and appropriate security standards.
Nice To Haves
- Desired Certifications (any of): Sales Cloud Consultant, Service Cloud Consultant, Data Architect, Platform Developer I, and/or Sharing and Visibility Architect
- Previous experience implementing Salesforce Loyalty Management solutions is a plus.
Responsibilities
- Work as part of a delivery team dedicated to the implementation of a custom Salesforce core platform solution for clients.
- Assist with the design of Salesforce core platform (Sales, Service, Loyalty Management) solutions for clients.
- Serve as a Subject Matter Expert on methods and techniques for platform customization, development, and data migration practices.
- Lead the on-platform configuration/implementation of Salesforce core platform solutions for clients.
- Create various diagrams and flowcharts as are appropriate for each individual project. Some examples may include application ecosystem diagrams, current state/future state diagrams, data model diagrams, and entity relationship diagrams.
- Analyze complex business processes, identify opportunities for process improvement, and propose solutions to optimize Salesforce.
- Stay updated on new Salesforce functionalities, best practices, and industry trends to recommend solutions.
- Promote adherence to best practices for configuration, testing, and deployment.
- Manage your time effectively so you can complete all your assigned work in the time allotted or clearly communicate why the completion of work is delayed.
Benefits
- Medical, vision, and dental insurance,
- Life insurance,
- Short-term and long-term disability insurance,
- 401k,
- Flexible paid time off,
- At least 15 paid holidays per year,
- Paid sick and safe leave, and
- Paid parental leave.
- Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
