About The Position

The Workday Success Plans Team focuses on the post Go-Live customer journey, creating programs to help them derive business value from their Workday applications. The team delivers a variety of programs and services, from feature demonstrations to full feature deployments. Workday helps the world's largest organizations adapt to what's next by integrating finance, HR, and planning into a single enterprise cloud. The team works hard, celebrates diversity, drives innovation, and contributes to the communities where they operate. This role involves learning new things in a fast-paced environment, tackling challenging business problems, and communicating the value of Workday solutions to customers. The team engages in targeted microconsulting to solve customer business needs using the Workday application, acting as a trusted Workday advisor. Responsibilities include assisting customers with how-to questions, troubleshooting configuration, and providing feature demonstrations. As a Workday Financials Expert, you will share your experience, identify key considerations, and highlight standard methodologies. Expertise is sought in Financial Accounting, including Accounting Journals, Allocations, Consolidations, Inter-company Processing, Period Close, Statistics, Multicurrency, Grants, Award Lifecycle, Award Budgets, Salary over the Cap, and Award Billing. The role is for passionate individuals who value technology's impact on organizations, enjoy learning, and want to work directly with leading companies.

Requirements

  • 3 years of IT implementation experience
  • 3 years of experience with software consulting and deployment experiences including but not limited to PeopleSoft, SAP, Oracle, and/or JD Edwards
  • 1+ years of Workday Consulting experience or experience as a Workday SME at least one of the following, FDM, Record to Report, Grants
  • Ability to gain a thorough understanding of Workday concepts as new features are released
  • Ability to distill complex concepts into understandable presentations for our customers
  • Ability to multitask and work on multiple engagements and deliverables simultaneously
  • Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making
  • Excellent verbal and written communication skills
  • Bachelor’s degree or relevant work experience required.

Nice To Haves

  • Workday Certification, or ability to certify in, at least one of the following: FDM, Record to Report, Grants
  • Advanced degree preferred.

Responsibilities

  • Conducting research to ensure understanding of customer questions and related Workday concepts.
  • Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
  • Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
  • Clearly and effectively communicating responses and value to customers.
  • Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
  • Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
  • Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
  • Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
  • Keeping up to date with industry practices and the ability to engage with our customers on those topics.
  • Helping drive the creation of new programs to drive customer feature adoption.
  • Delivering other Customer Enablement services, such as Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers.
  • Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization.
  • Provide one-on-one customer configuration designs.
  • Deployments including full deployment of Workday features.

Benefits

  • Workday Bonus Plan or a role-specific commission/bonus
  • Annual refresh stock grants
  • Comprehensive benefits
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